Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, free delivery, quality personalised item. Highly recommend Joshua James”

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Posted 1 year ago

“Lovely charm and fast delivery thank you”

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Posted 1 year ago

“Excellent speed of service, thank you - and just before Christmas too!”

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Posted 1 year ago

“Absolutely no problems whatsoever with my order. Thank you very much, I will definitely be back 😊”

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Posted 1 year ago

“As the charms were Christmas gifts I was worries I wouldn't get them on time. But they came in plenty of time and I was absolutely over the moon with them. Exactly what I wanted.”

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Posted 1 year ago

“The bracelet and charm I bought were beautiful and the gift box and bag that came with it made it more special .”

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Posted 1 year ago

“A promise of a first purchase discount turned out to be very misleading and in effect a sham. I lodged a query about this on their "contact us" page and they haven't bothered to reply. I ordered a wedding ring and it was made clear that there is a 4 week delay, but it has been three weeks already and there has been no update from the initial message. This is rubbish customer care given the size and importance of the purchase.”

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Posted 1 year ago

“Beautiful nomination charms,1st class service and delivery 10/10”

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Posted 1 year ago

“I didn't receive the jewellery I send an email and emails regarding this matter and no one will help me apparently I have to wait till 13th January but I will bet you I will have to email them again because they will not contact me. It was for a Christmas present and I told them this but they just did care. Very disgusting customer service I will never use there service again. People don't buy from them.”

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Posted 1 year ago

“Fast delivery arrived on time, bought as a present recipient loved it”

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Posted 1 year ago

“Bought bracelet and charm for my daughters Christmas”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

“Good quality product and very fast delivery as I got it in time for Christmas 10/10”

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Posted 1 year ago

“Brilliant store,very courteous and professional members of staff and the website was so easy to use. I ordered online and within 1 hour it was available to collect from the store if that was what I wanted or have it posted to me. Overall I cannot praise this store enough.”

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Posted 1 year ago

“Reasonably priced and delivered quickly. Quick responses by customer service. Unfortunately, the earrings were stapled to the invoice rather than being in the box. I threw the invoice away without looking at (as I bought online, so I wouldn’t have used it for anything). 2 days later I realised they weren’t in the box, so I now have no earrings and an out of pocket. Check the packaging. Partially my own fault, but I do feel there should have at least been a note in the box if the goods weren’t in there.”

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Posted 1 year ago

“I ordered a nomination charm for my daughter for Xmas she loves it , great delivery service .”

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Posted 1 year ago

“Arrived much quicker than expected. Sent with a lovely little gift pouch and bag which made it look like an expensive gift although it wasn't. I was very pleased with my purchase.”

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Posted 1 year ago

“They have a great choice unfortunately I chose the wrong one. credited on return . Will be returning .”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Super swift delivery very close to Christmas. The jewellery was just as described and came with gift boxes and dust bags too! Will definitely use Joshua James again to purchase Thomas Sabo in the future and will check else whatelse they have.”

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Posted 1 year ago

Joshua James is rated 4.7 based on 21,734 reviews