Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Nomination necklace online. The item was delivered quickly along with official nomination packaging and gift bag. Very satisfied customer.”

Helpful Report

Posted 3 years ago

“Fabulous! Easy ordering and payment process... and quick delivery... 10/10”

Helpful Report

Posted 3 years ago

“Ordered a Nomination charm, it arrived within 2 days and payment plan with Klarma allowed me to pay 3 installments if needed. Great service. Diolch/Thank you”

Helpful Report

Posted 3 years ago

“Your jewelery is beautiful. Excellent service delivery”

Helpful Report

Posted 3 years ago

“This isn’t my first buy from Joshua James and have always found their items to be great quality and great value for money. My charm arrived quickly and I love it.”

Joshua James 5 star review on 16th March 2021

Helpful Report

Posted 3 years ago

“Let’s just say we have hunted high and low to find a Godmother charm for quite some time! My daughter and sons Godmother was delighted when she opened her Mother’s Day gift 💝 Would definitely purchase from you again. Thank-you”

Helpful Report

Posted 3 years ago

“My Granddaughter absolutely lined her Nomination bracelet and charm . Thank you”

Helpful Report

Posted 3 years ago

“Jewellery came well packed and good condition. Give boxes came flat packed so able box and wrap.”

Helpful Report

Posted 3 years ago

“I feel that this would have been presented better if it came in a box aswel.”

Helpful Report

Posted 3 years ago

“Customer request ref VS4971 I bought a serenity silver entwined ring delivered on 11/12/20 I didn’t wear it until 11/1/21 on 18/1/21 the ring broke. On 22/1/21 I received a confirmation email from you saying you had received the ring. Despite sending you a number of email I’m still waiting for my refund. Joy Shumack”

Helpful Report

Posted 3 years ago

“Placed an order for 4 charms only 3 turned up, they then told me the other one was to follow after 2 weeks still no charm so put a complaint in they said they will have to investigate it then that took another 2 weeks so ended up waiting 4 weeks for one charm to turn u, I wasn’t happy as it was for a birthday present felt like I was messed around would defo not be shopping here again and wouldn’t recommend to anyone to shop here feel they are a bunch of messers”

Helpful Report

Posted 3 years ago

“Quick Delivery - good quality”

Helpful Report

Posted 3 years ago

“This was the first time I have ordered with Joshua James. You are now my new go to retailer for jewellery. Good website making it easy to order and great follow up correspondence. I hope to do business with you again soon. Mrs Street.”

Helpful Report

Posted 3 years ago

“Quick delivery and item as described perfectl would buy from again”

Helpful Report

Posted 3 years ago

“Excellent quality bracelet by Nomination, I love it. Great communication and fast delivery really pleased would highly recommend”

Helpful Report

Posted 3 years ago

“I buy all my nomination charms from Joshua James and found they give a 1st class service thank you”

Helpful Report

Posted 3 years ago

“Charm was bought as a gift for my sister...she was thrilled with it!..easy to order and speedy delivery ..thank you ...will be using you again.”

Helpful Report

Posted 3 years ago

“Jewellery was fine but disappointed that I paid for next day delivery but didn’t receive it the next day!”

Helpful Report

Posted 3 years ago

“Super fast delivery”

Helpful Report

Posted 3 years ago

“I have purchased items from this company before, their nomination charms are good, however I wouldn't recommend the ones that have free engraving, as in the past few months, I have purchased 2 for my mum and 2 for my daughter, they have recently cleaned their bracelets and the black writing has come off all of these, they have contacted joshua james via email and never had a response so I think their customer service is disgusting, we have ordered engraved items direct from nomination in the past and theres never has this issue so it's obviously the ink that joshua james uses.”

Helpful Report

Posted 3 years ago

Joshua James is rated 4.7 based on 21,739 reviews