Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 nomination charms both as gifts for Xmas for different ppl, very quick delivery and well packaged, only downside was that they only sent 1 gift bag & tag, so unfortunately 1 gift had to go into a normal bag.”

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Posted 2 years ago

“Quick delivery and great packaging”

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Posted 2 years ago

“Very happy with your service excellent.”

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Posted 2 years ago

“My daughter loves her jewellery we got her for Christmas ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Looks really good glad I got it”

Joshua James 5 star review on 9th January 2022

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Posted 2 years ago

“Great product and price and delivered in a few days, can’t complain”

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Posted 2 years ago

“Fast and efficient service every time I’ve used this company for my nomination charms - thank you!”

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Posted 2 years ago

“Exactly what I needed, the best golden necklace with an initial that I could find on the internet. Fast delivery too.”

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Posted 2 years ago

“Lovely items. Had an issue with one item not arriving but customer services were really helpful and resent next day. Thanks”

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Posted 2 years ago

“Arrived on time - excellent service”

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Posted 2 years ago

“I put my order in before Xmas, and was informed that there was a delay and would not receive the item in tim for Christmas. Told despatched 31.12 still not received. Then told despatched 4.1.22. Still not received”

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Posted 2 years ago

“I ordered a nomination bracelet for my partner for Xmas ,wrong size was sent (ordered 20cm and got 13cm instead) totally spoiled the gift ,will not be using again .”

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Posted 2 years ago

Hello Andy, I am so sorry to hear you were not happy with your order. I have just had a look at your order and can see that you did order a 13cm bracelet with us. If you require any help with swapping this, please do not hesitate to contact us. Kind regards, The JJ team x

Posted 2 years ago

“Shopping online with Joshua James was easy, with a good range of the products. My order was delivered very promptly. I would definitely shop with this retailer again.”

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Posted 2 years ago

“Delivery was a little slow but product as always was good quality and what to be expected”

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Posted 2 years ago

“Item as expected, good det”

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Posted 2 years ago

“Great service, I ordered engraved charms for my granddaughters. They love them, and no stress prompt delivery. Will be ordering again 😀😀”

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Posted 2 years ago

“All of the nomination charms we liked were in stock and delivered within a couple of days”

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Posted 2 years ago

“I’ve been a customer of yours for a year now and bought plenty from you. I purchase a personalised charm Boxing Day this year and was told it would take 3-5days to be dispatched. I then contacted customer services again as the item was still saying waiting for dispatched, to be told the charm still hadn’t be personalised and that the charm won’t be dispatched until the end of next week! Not only am I understanding of the busy period and bank holidays. Not once was i informed of this, I had to chase. This charm as you’ll see is for a big birthday, that has now passed a week ago !”

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Posted 2 years ago

Hello Jody, We are so very sorry we were unable to fulfil your order in time for you. Due to unforeseen circumstances, our engraver had to be off work and we were unable to dispatch our engraved orders. Please accept our sincere apologies on this. Kind regards, The JJ team x

Posted 2 years ago

“Order delivered nice and quick 😁”

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Posted 2 years ago

“Had exactly what I was looking for, received delivery promptly”

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Posted 2 years ago

Joshua James is rated 4.7 based on 21,734 reviews