Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

Write Your review

Tell us how Joshua James made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very good and fast delivery”

Helpful Report

Posted 4 years ago

“Excellent service and quick delivery”

Helpful Report

Posted 4 years ago

“Lovely little Nomination Charms, always next day delivery.”

Helpful Report

Posted 4 years ago

“I ordered over 2weeks ago and it still hasn't arrived. When it says 2-4 days delivery I would give or take a couple of days but not this long! Quite annoying as was a birthday present but that's been and gone now. Won't be ordering again I'm afraid”

Helpful Report

Posted 4 years ago

“Awful company. Item never received. They don't send goods to a 16 year old then refuse to do anything about it. Both she and my husband used their contact form to complain (which doesn't send any confirmation of receipt.) They waited to hear from Joshua James and now Joshua James say they never received contact via their form and say they won't do anything because it's been more than a month. They don't answer the phone. Avoid them.”

Helpful Report

Posted 4 years ago

“Fab very reliable good quality”

Helpful Report

Posted 4 years ago

“Easy process from beginning to end. Lovely jewellery- did not disappoint. Will be buying from there again. Highly recommended”

Helpful Report

Posted 4 years ago

“Great..very cute..fast and efficient service every time”

Helpful Report

Posted 4 years ago

“Item not received. Customer service none existent. Telephone number is permanently engaged and messages aren’t replied to! Will be seeking refund through my bank”

Helpful Report

Posted 4 years ago

“Excellent service. Arrived very quickly. Impressed. Will be ordering from you again soon”

Helpful Report

Posted 4 years ago

“Lovely, arrived promptly just as expected”

Helpful Report

Posted 4 years ago

“Purchased a nomination charm from this company, which arrived fine and was perfect The reason I have given the 1 star review is the service I received when I wanted to purchase the bracelet after I'd placed the order. Nominations policy is you have to order a charm when ordering a bracelet (crazy policy esp if your bracelet has broken but hey ho!) They would not let me order this as it was 2 separate transactions, found this extremely unfair as they could have linked the orders, this then caused major inconvenience as I had a charm and no bracelet to give as a 21st gift for my niece. I then had to go elsewhere and buy it along with another charm. Customer service shocking and I would never use again.”

Helpful Report

Posted 4 years ago

“Efficient quick service. Lovely bracelet ,my daughter is delighted,will definitely purchase again!!”

Helpful Report

Posted 4 years ago

“Quick delivery beautiful products NHS discount what more could you want. Will be ordering from again.”

Helpful Report

Posted 4 years ago

“saw your advert come up on facebook and there was a charm i had not see anywhere else to buy, i made the purchase and it arrived on time and it was quick so impressed with your great service”

Helpful Report

Posted 4 years ago

“I placed an order with the company and received notification thar t it was shipped in 15/10/20 however I still haven't received it (30/10/20) contacted the company but have to wait 14 working days before they can do anything. Very concerning given I have ordered for other jewellery retailers with no issues.”

Helpful Report

Posted 4 years ago

“Excellent service. Items always arrive in a timely manner and the item range for nominations charms is quite extensive.”

Helpful Report

Posted 4 years ago

“Easy site to use, ordered nomination charm came quite quickly,, would definitely recommend this company.”

Helpful Report

Posted 4 years ago

“Nice jewellery for daughter for Xmas”

Helpful Report

Posted 4 years ago

“Prompt service, no excessive packaging.”

Helpful Report

Posted 4 years ago

Joshua James is rated 4.7 based on 21,739 reviews