Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,739 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have received one order out of 3. I have emailed asking what items they are awaiting stock as I needed those 2 orders by today 06/11/19. No response after 4 days. Very disappointed in this company. I have spent a large amount on these orders and I needed them by today as I purchased them out of my grans inheritance money and I was meant to be gifting these items to family at a meal tonight in memory of my gran. Website needs to be updated and tell customers if items are out of stock before they place the order and not 2 days after. Won't be ordering off here again.”

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Posted 5 years ago

“Poor communication, items still not arrived supposedly a week after dispatch. 🤔”

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Posted 5 years ago

“Web site dosent day what is awaiting stock until after you have purchased!”

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Posted 5 years ago

“Excellent service & lots of choice.”

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Posted 5 years ago

“Very happy with my nomination charms excellent service”

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Posted 5 years ago

“Very trustworthy company came in excellent packing well delighted Xmas present for a friend. Nomination friend charm”

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Posted 5 years ago

“Excellent service and. Great quality items. Thank you.”

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Posted 5 years ago

“Very fast service the 2 nominations were wrapped very well and the boxes inside make the perfect present.”

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Posted 5 years ago

“Fantastic service highly recommend”

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Posted 5 years ago

“Excellent service.items I ordered failed to arrive.customer service best I have encountered no fuss items reposted without delay.will be using Joshua James again”

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Posted 5 years ago

“Ordered 2 weeks ago and still not received the items, despite phone calls. Not impressed”

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Posted 5 years ago

“Prompt delivery as always”

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Posted 5 years ago

“Very good customer service ! Kept informed of them awaiting stock/items to follow etc. Never took funds until items received. Good quality items and well packed ! Thank you !”

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Posted 5 years ago

“Great products and usually swift service. However 2 of my recent orders have shown items in stock but after purchase an email recieved saying awaiting stock. Frustrating.”

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Posted 5 years ago

“Absolutely terrible irdered a bracket that says in stock only 10 days later still no sigh of a dispatched email . Missed my daughters birthday now and just went back on site and surprise still shows in stock . Don’t trust this company”

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Posted 5 years ago

“Brilliant service - easy to order, prompt delivery and excellent jewellery. Will definitely use Joshua James again. Thank you.”

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Posted 5 years ago

“My order did not arrive. I had to raise a refund request via PayPal. They did refund my money when I did this, they were wanting me to wait 14 days.”

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Posted 5 years ago

“just as ordered!”

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Posted 5 years ago

“Brilliant service as always”

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Posted 5 years ago

“Excellent service from friendly efficient staff.”

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Posted 5 years ago

Joshua James is rated 4.7 based on 21,739 reviews