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Joshua James Reviews

4.7 Rating 21,739 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,739 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 5th February 2025
Samantha McCalla
Joshua James 5 star review on 31st May 2024
Tracy Walker
Joshua James 5 star review on 7th February 2024
Natalie Richards
Joshua James 5 star review on 5th February 2024
Anonymous
Joshua James 5 star review on 27th November 2023
Karen Dobson
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
Joshua James 5 star review on 2nd November 2023
Pauline Wiggins
70
Anonymous
Anonymous  // 01/01/2019
Very efficient and delivery was as promised. Will definitely use them again and would be interested if they have any special offers on. Well done.
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Posted 3 years ago
Perfect present
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Posted 3 years ago
As always service good and charm excellent value
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Posted 3 years ago
Outstanding service and very quick delivery
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Posted 3 years ago
Fast delivery thank you
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Posted 3 years ago
very happy with items thankyou
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Posted 3 years ago
The item I ordered, jewellery cleaner, arrive with me very quickly and I am completely satisfied with it. Thank you for your excellent product and fast delivery! Wendy Wheeler
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Posted 3 years ago
Pleasure to deal with - everything was quick and essy. Speedy delivery and v good quality.
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Posted 3 years ago
Very easy process from start to Finnish with no problem straight forward good quality jewellery
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Posted 3 years ago
I got what I wanted and on time can't say better than that
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Posted 3 years ago
OK so ordered a necklace and got it engraved. The box was very damaged when I arrived. I dont think it happened in transit as the box slid into an outer case that was not damaged at all so the box must've been damaged before it was sent. It was a gift so doesn't look good handing a gift over when the box doesn't fully open. Was surprised to see the engraving had been done in black, this is the first time I've ever seen it done this way. The website should probably show an image of an actual engraved piece of jewellery. I probably wouldn't order again if I had've known how it would have turned out.
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Posted 3 years ago
Excellent service top quality jewellery the goods arrived promptly excellent firm
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Posted 3 years ago
Very good product with a quick delivery. Should have an option for gift wrap or have items packed
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Posted 3 years ago
The charm was beautiful and arrived in really good time.
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Posted 3 years ago
I had a nomination charm engraved with my dad's last words to me. I am so, so pleased with how it turned out and wear it daily. A perfect, personal memory.
Joshua James 5 star review on 8th April 2021
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Posted 3 years ago
Very lovely
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Posted 3 years ago
Quick delivery
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Posted 3 years ago
A friend guided us to this. My daughter, her boyfriend and myself haven't went anywhere else since. We buy all of our nomination charms here and having now bought for most of our friends and family, they now purchase from here also. Great store, great value and great prices for everything.
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Posted 3 years ago
All very straightforward with no problems.
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Posted 3 years ago
Beautiful infinity ring. Have had many compliments weraing it.
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Posted 3 years ago
Joshua James is rated 4.7 based on 21,739 reviews