Joshua James Reviews

Name: Joshua James
Address: 2 The Weir, Hessle, East Riding of Yorkshire
Rating: 4.67

4.7 Rating 21,734 Reviews

96 %

of reviewers recommend Joshua James

4.7

Based on 21,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01482 638960

Email:

support@joshuajames.com

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Joshua James 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used this online site many times now for small gifts for my family and can honestly say that I have only had one problem in all my dealings with Joshua James, However after only one phone call and the relative information emailed to a lovely lady called Jade my problem was solved and rectified the next day.. brilliant service.”

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Posted 2 years ago

Hello Stephen, Thank you so much for this lovely 5-star review. We are so very sorry there was an issue with your order but we are so pleased to hear this was quickly resolved for you. We look forward to seeing you again soon. Kind regards, The JJ team x

Posted 2 years ago

“I ordered my wedding band from Joshua James and I am extremely happy. After a short online chat with a member of the team I felt confident in ordering my product. The ring is great quality and at a great price. Not that this would happen on every order but it arrived waaaay ahead of what I expected. I’d order again”

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Posted 2 weeks ago

“The necklace was nice however I made a mistake at the checkout and forgot to get gift wrap. I emailed them 2 mins later and they completely ignored my e-mail and sent it out not gift wrapped. Extremely poor customer service .”

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Posted 1 month ago

“Quick and efficient process. They were very accommodating changing the order after purchase and scheduled delivery around my holiday to avoid it being sent back to Royal Mail sorting office. Would definitely recommend.”

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Posted 2 months ago

“Great service which is cheaper than most others. Beveled edge ring is a nice different shape which stands out. Included engraving is a classy touch.”

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Posted 4 months ago

“Very pleased”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Lovely charm, very good quality.”

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Posted 4 months ago

“Jewelry is excellent,but nobody answers e mails”

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Posted 4 months ago

“great company & I'm delighted with my jewellry as always”

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Posted 4 months ago

“Always a quick delivery , love their jewellery xx”

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Posted 4 months ago

“Joshua James is my first stop for any jewellry purchase but especially nomination charms as most of my friends and relatives have the bracelets. They carry a huge selection of charms and delivery is always on time.”

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Posted 4 months ago

“Excellent product, good value and speedy delivery service. Superb after sales support”

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Posted 4 months ago

“Very efficient and lots to choose from”

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Posted 4 months ago

“Great, easy service as always, thank you ☺️”

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Posted 4 months ago

“As always, order dealt with and dispatched promptly. Quality items at competitive prices.”

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Posted 4 months ago

“I have bought several Nomination charms from Joshua James over the last few years and their selection is huge, delivery is fast and online service very easy to use. Highly recommended.”

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Posted 4 months ago

“Bought a charm for my daughter's birthday. Very quick delivery, a lovely piece very happy with it. Thank you”

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Posted 5 months ago

“Great service, quick delivery.”

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Posted 5 months ago

“Excellent quality and excellent service.Also easy to use website.Would recommend to anyone.”

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Posted 5 months ago

“Fantastic choice, service and super quick delivery”

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Posted 5 months ago

Joshua James is rated 4.7 based on 21,734 reviews