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Jon Richard Reviews

4.4 Rating 5,231 Reviews
84 %
of reviewers recommend Jon Richard
4.4
Based on 5,231 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
107
Anonymous
Anonymous  // 01/01/2019
Always had excellent service and products from Jon Richard Well packaged, great quality, good value and something a bit different which is the main appeal for me.
Helpful Report
Posted 1 day ago
I recently ordered this torque necklace and am delighted with it as I have been with all the items I’ve purchased from Jon Richard. Ive received excellent service and customer communication. I will definitely purchase from them again. Lovely items & good value
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Posted 1 day ago
Very pleased with quality and apppearence
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Posted 2 days ago
Excellent service, the jewellery was delivered promptly and exactly how it looked on line
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Posted 2 days ago
Bought for my daughters birthday. Absolutely stunning. As described. Perfect. Express delivery. Can't wait to buy for my grandaughters. Axxxxx
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Posted 4 days ago
I absolutely adore both sets of earrings I purchased - really good value for money, stylish and good quality. Fast delivery and very pleased overall.
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Posted 5 days ago
I received my order and was very pleased with the quality of the jewellery despite the modest price. I would recommend the site to all my friends and family
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Posted 5 days ago
I am delighted with my purchase. The brooch is even better than I expected and service was fast and efficient.
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Posted 5 days ago
I ordered a necklace and earrings for my friends birthday, the website states 2 working days delivery and yet here I am almost a week later still waiting on delivery. Very poor service.
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Posted 1 week ago
Beautiful product exactly as described and the service was excellent , would thoroughly recommend
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Posted 1 week ago
Really happy
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Posted 1 week ago
I had the exact set that i recently bought. Hadn't wore it until a special night out but unfortunately i lost the necklace which keft me upset but I just happened to look up Jon Richard and couldnt believe my eyes that you still had the same set I was so pleased and now if I loose an earring I'll have extra
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Posted 1 week ago
Really quick delivery and great item, would use again
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Posted 1 week ago
Good customer service and delivery.
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Posted 1 week ago
Good quality, good price!
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Posted 1 week ago
Great service. Quick delivery.
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Posted 1 week ago
Bought for my son’s girlfriend and she loves it. Looks good
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Posted 1 week ago
Fast, efficient, lovely quality of jewellery at a nice price point! Love this collection and site!
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Posted 1 week ago
Great service lovely earrings
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Posted 1 week ago
Better than expected. Size is exactly like picture.
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Posted 2 weeks ago
Jon Richard is rated 4.4 based on 5,231 reviews