www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,952 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two bracelets I purchased were stunning and just as the picture on the web had shown. Simply stunning!!!”

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Posted 6 years ago

“Easy to use, even on the tiny phone screen.”

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Posted 6 years ago

“I had a problem with the first bracelet received as it was faulty. However the service I received from Customer Services was outstanding. Fahyia was helpful, communicative and professional at every step along the way. The replacement bracelet was perfect. I have bought bracelets from Jon Richards before and have always been impressed with the bracelets.”

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Posted 6 years ago

“I always buy JonRichard from Debenhams but unfortunately they didn’t have what I wanted so luckily I saw the website and registered”

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Posted 6 years ago

“very beautiful headpiece . good value for money”

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Posted 6 years ago

“Really good customer service, quick shipping, rally helpful!”

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Posted 6 years ago

“I bought a beautiful bracelet to wear on my wedding day and everything was great. The ease of ordering on the website, delivery times & great & helpful customer service. I'd definitely order from Jon Richard again”

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Posted 6 years ago

“Bought a rose gold locket and within 2 weeks turned my neck black very disappointed”

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Posted 6 years ago

Hi. Thank you for your feedback. I am really sorry to hear about the recent experience with your item. Please feel free to contact Customer Services on 0161 946 4371 so we can investigate this further.

Posted 6 years ago

“Exactly what I’ve wanted”

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Posted 6 years ago

“Love my Lipsy earrings so beautiful and quite inexpensive.”

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Posted 6 years ago

“The Tiara I got is amazing you would not believe it was so cheap postage was cheap too the service is spectacular I will be ordering from this site again thankyou”

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Posted 6 years ago

“Very pretty set purchased as a gift, necklace, bracelet and earrings. Had to buy a gift box separate as I did not realise they came in clear bags. Very fast delivery within 3days.”

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Posted 6 years ago

“My grandaughter was very happy as we purchased these drop earrings to match the inset on her prom dress;her shoes and her clutch bag. They were an excellent choice thank you.”

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Posted 6 years ago

“Ordered via the phone, good customer service. Prompt delivery. Very happy.”

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Posted 6 years ago

“Lovely earrings always pleased with Jon Richard jewellery. Not a complaint but pity packaging not better. Perhaps box with company name on instead of plastic bag. I know you can purchase box but for prices packaging could be better anyway”

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Posted 6 years ago

“It was quick service”

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Posted 6 years ago

“Beautiful tiara, fantastic service & price. So delighted Thanks!”

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Posted 6 years ago

“Tiara is beautiful and very well made - the photos don't do it justice at all. Very pleased. Only thing that could be improved is the packaging - it did the job but just doesn't feel very luxurious for a bridal item - literally a cardboard box and some bubble wrap.”

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Posted 6 years ago

“Perfect necklace! Made an amazing gift. Good length chain and beautiful sterling silver infinity necklace”

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Posted 6 years ago

“Trouble free ordering and the delivery was fast, will use again.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,952 reviews