www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order put in for 3 items 1 delivered the other 2 where out of stock only found this out when 1 item was delivered and received refund for the other 2 why let me order when no stock”

Helpful Report

Posted 2 years ago

Hi, thank you for your recent review. We are sorry to learn you weren't completely satisfied with your recent order experience, we have raised this with the relevant team to investigate further. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Wanted to buy my mother who has sight and dexterity problems large button pearl earrings that were not too expensive (she loses things quickly) but could not find anything suitable. Found exactly what I wanted with Jon Richards.”

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Posted 2 years ago

“Paid over £80 and the box broke what an embarrassment. Looked like a cheap gift!”

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Posted 2 years ago

Hi, thank you for your review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. We offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“I bought a bracelet for my partner and had a bit of a problem. I won’t go into details, but the resolution of the issue constituted perhaps THE best customer service I have experienced, in all regards. Truly exemplary.”

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Posted 2 years ago

“Hello! Item's was good,fast delivery,but I cannot tell for quality because that is a Christmas present! If you're asking about your site im satisfied for 100% and i will buy from you. Regards and thanks for your service”

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Posted 2 years ago

“Beautiful bracelet 😍. Perfect for gift”

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Posted 2 years ago

“Beutiful I bought the items for Christmas presents very pleased 😀”

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Posted 2 years ago

“Absolutely beautiful brooch bought as a Christmas present for my mum. Quick delivery and well packaged.”

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Posted 2 years ago

“2 brooches weren't as sparkly as I expected. I was then disappointed when they were reduced in price soon after purchasing. Doubt I'll ever order again”

Helpful Report

Posted 2 years ago

Hi, thank you for your review. We are sorry to learn you weren't completely satisfied with your recent order, we offer free UK returns within 28 days of receipt for a refund. Further returns information can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Please don't hesitate to contact our customer service team at customerservice@jonrichard.com for any further enquiries. Thanks, Jon Richard

Posted 2 years ago

“Excellent service arrived on time. Thank you”

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Posted 2 years ago

“Wow first time ordering and I am very impressed with the 2 x sterling bangles both christmas presents. They are both stunning. The service was second to none and the price for the bangles was excellent value for money. Thankyou.”

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Posted 2 years ago

“Absolutely beautiful! My sister looked amazing on her wedding day”

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Posted 2 years ago

“Excellent value for money and a great gift for my wife. Fashionable, good-looking and will go with a wide range of clothes.”

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Posted 2 years ago

“The set I ordered was lovely. However I was disappointed as the chain on the necklace was knotted. I tried to set angle it but it won’t come out.”

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Posted 2 years ago

“Absolutely stunning, very pleased with this set.”

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Posted 2 years ago

“Great value fast delivery first class item will definitely buy from you again thanks 😊”

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Posted 2 years ago

“Everything i recivied was amazing so lovely”

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Posted 2 years ago

“Absolutely beautiful jewellery at such affordable prices- been shopping with JR for years ,never had a problem and always get compliment on my jewellery.”

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Posted 2 years ago

“Lovely jewellery. A good range to choose from and great quality.”

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Posted 2 years ago

“Fast delivery, goods as described, only a pity that without a box”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews