www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,929 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely earrings”

Helpful Report

Posted 2 years ago

“Awful service! Ordered earrings which were bent on arrival since packed in a bag with a bit of bubble wrap. Common sense would be to put in box! To add, emailed for advice and sent a couple of pics and nearly week later still no response! Sent back and now waiting to see if they will refund me in a timely manner at least but not hopeful!”

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Posted 2 years ago

“Fast delivery lovely jewellery”

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Posted 2 years ago

“Really pretty earings. Perfect size.”

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Posted 2 years ago

“Bought for my daughter on her wedding day, absolutely beautiful. Thank you 😊”

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Posted 2 years ago

“So lovely made my out fit so great”

www.JonRichard.com 5 star review on 27th June 2022

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Posted 2 years ago

“Good quality and accurate description of product”

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Posted 2 years ago

“This is my secobd necklace that i purchase fro. Jon Richards and im very pleased, high quality jewellery for low price”

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Posted 2 years ago

“when the ring came it was beautiful but too small, one email to customer service and they gave me all the details i needed to post back and exchange, the exchange was done within a week, very happy with the service and speed :)”

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Posted 2 years ago

“Ordered gold and came as rose gold”

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Posted 2 years ago

Hi, thanks for your review and apologies for any inconvenience caused - please contact our customer service team at customerservice@jonrichard.com with your order queries and we will help to resolve. Thank you.

Posted 2 years ago

“A beautiful ring shame when I ordered it said greystones on the ring but came purpley blue stones Was looking forward to a grey stoned ring”

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Posted 2 years ago

Hi, thanks for your review and apologies for any inconvenience caused - you can contact our customer service team at customerservice@jonrichard.com with any order queries. Thank you.

Posted 2 years ago

“Good value. Bought on 50% sale. Length was good as looked for long rope”

www.JonRichard.com 5 star review on 24th June 2022

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Posted 2 years ago

“Ordered items, money was taken out of my account. No items delivered to date. Sent numerous emails and have not received any response. Such poor customer service to say the least.”

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Posted 2 years ago

Hi, thanks for your review. Our customer service team have confirmed the issue has now been resolved. Apologies for any inconvenience caused and please don't hesitate to contact customerservice@jonrichard.com with any further queries. Thanks

Posted 2 years ago

“Loved the star pins that I purchased- I’d been looking for something less floral than most of the hair accessories I’d seen and just loved these! Quality seems good - sparkled in my hair, stayed in place well. Delivery and packaging was perfect too”

www.JonRichard.com 5 star review on 23rd June 2022

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Posted 2 years ago

“I bought as a gift fir my friend and she absolutely loved it. It is a gorgeous bracelet and would wear it too. Great purchase!”

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Posted 2 years ago

“Ordered a bracelet for my daughters prom. When it came it was absolutely stunning so happy with this purchase”

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Posted 2 years ago

“Very nice”

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Posted 2 years ago

“Good quality, excellent value even tho they were in sale. As I have had simply silver jewellery before I knew what I was buying and wasn't disappointed”

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Posted 2 years ago

“Very nice stylish bracelets and good service from JonRichard”

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Posted 2 years ago

“Absolutely fabulous. Just what I wanted. Different”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,929 reviews