www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my parcel, haven’t had any luck with communication as my emails haven’t been acknowledged and can’t get through by phone”

Helpful Report

Posted 4 years ago

Hi, We are sorry to hear you haven't received your parcel. On our records it is showing it was despatched the 2nd December. I will forward this onto customer service and get this sorted for you. Thank you, Jon Richard.

Posted 4 years ago

“I love your retro clip on earrings. So hard to come by.Never go out without a pair on, part of my make up. And my lipstick! I am a girl of the fifties!We always looked so smart. Robena”

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Posted 4 years ago

“Lovely necklace, exactly what I was looking for, great quality, fast delivery, highly recommend.”

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Posted 4 years ago

“Lovely item, much nicer in reality than the web pictures. A great buy!”

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Posted 4 years ago

“Lovely perfect for my day.”

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Posted 4 years ago

“Lovely quality and packaged nicely”

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Posted 4 years ago

“good quality, fast efficient service”

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Posted 4 years ago

“I ordered 5 necklaces for my bridesmaids. They came super quick and are perfect just what I was looking for. Can’t wait for all my bridesmaids to be wearing them on my wedding day! So sparkly too.”

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Posted 4 years ago

“Lovely jewellery at a price which is very reasonable. Whenever I order within a couple of days or so the items are received . Love your jewellery”

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Posted 4 years ago

“Thankyou so much love your jewellery”

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Posted 4 years ago

“Beautiful Pinkish earrings and necklace! I have bought to give as a Christmas gift. I like to give Jon Richard jewellery as gifts. They have high quality and finishing and they are very affordable!”

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Posted 4 years ago

“One of the gift boxes was damaged on arrival”

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Posted 4 years ago

Hi Gillian, We are sorry this has happened - if you would like a replacement please email our customer service or pop into one of our Debenhams stores. Thank you, Jon Richard.

Posted 4 years ago

“I was delighted with the silver diamond chain pendant and earring set I got they where absolutely beautiful far nicer in person and the lovely gift box they came in definitely worth every penny for my order which wasn’t expensive great value for money an arrived very quickly definitely a 5+++++ review”

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Posted 4 years ago

“Very good service and very pleased with items good quality”

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Posted 4 years ago

“Ordered a bracelet extender online and received my order promptly. Excellent service. I am so pleased with this quality product at such an affordable price. I have purchased Jon Richards jewellery before and it never fails to meet my expectations. Thank you.”

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Posted 4 years ago

“Was really happy with my purchase, it was really good value for money. My relative will love it. Thank you”

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Posted 4 years ago

“Far better than expected. Ideal size. Brought for a present.”

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Posted 4 years ago

“Lovely ring and earrings as expected. Appears good quality and delivered on time”

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Posted 4 years ago

“Beautiful as always”

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Posted 4 years ago

“Lovely jewellery set bought as present. Packaged really well with lots of padding. Also bought a gift box, makes it look good for presentation. Easy to use site.”

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews