www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how www.JonRichard.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful christmas tree brooch .....really pleased with my purchase”

Helpful Report

Posted 4 years ago

“Very good quality, fits well, arrived quickly and just on time! I am happy with my purchase :)”

Helpful Report

Posted 4 years ago

“Earrings came damaged. I really think more sturdy packaging is needed when posting delicate earrings. I payed on paypal and when a staff member tried to issue with a refund the barcode wouldnt scan. It had to be refunded manually. A correct invoice / receipt would have helped. The assistant was very helpful.”

Helpful Report

Posted 4 years ago

Hi, We are very sorry you received damaged earrings. I will make customer service aware of this and will get this resolved for future issues. Thank you, Jon Richard

Posted 4 years ago

“Great service. Lovely set and at a really good price.”

Helpful Report

Posted 4 years ago

“I received 2 personalised necklaces that came in beautiful velvet gift bags I am very happy with these products and how quickly they arrived. I also received a mesh heart necklace which is also beautiful however, I was disappointed it arrived in a plastic bag with no gift bag or box.”

Helpful Report

Posted 4 years ago

“Thanks, all is ok”

Helpful Report

Posted 4 years ago

“Last year I bought a Christmas tree brooch - it was much admired by colleagues and Patients at the hospital. This year I have ordered 5. They sparkle so much and are beautiful. So glad that you are still selling them. Delivery was so quick and packaging protective.”

Helpful Report

Posted 4 years ago

“The perfect packaging for jewellery. Great quality and value for money. Fast delivery.”

Helpful Report

Posted 4 years ago

“Pretty earrings bought as a gift”

Helpful Report

Posted 4 years ago

“Amazing value, beautiful earrings, swift delivery and well packaged. Very happy!”

Helpful Report

Posted 4 years ago

“Beautiful earrings. Better price online than. In store. Speedy delivery.”

Helpful Report

Posted 4 years ago

“Love everything I bought. Good value too!”

Helpful Report

Posted 4 years ago

“I ordered jewellery but unfortunately the rings were too big, so I returned them immediately but to date have not received a refund!”

Helpful Report

Posted 4 years ago

Hi There, We are very sorry you are unhappy with your order. Please contact our customer services team and they will resolve this issue for you - customerservice@jonrichard.com. Thank you, Jon Richard team

Posted 4 years ago

“Beautifully designed and finished jewellery. Will be delighted to wear it to my son and daughters weddings.”

Helpful Report

Posted 4 years ago

“Very pleased with the jewellery I ordered as presents. I’m sure everyone will be pleased at Christmas. Easy to order, swift delivery by Hermes, also had a code incentive. Will order from this company again.”

Helpful Report

Posted 4 years ago

“Extremely pleased. Lovely authentic colour on the pearls. Well presented in the box.”

Helpful Report

Posted 4 years ago

“My purchases are so lovely, the only thing I was a bit disappointed with is that I had ordered two necklaces (one with earings) and only had one gift box come. I had bought them as two seperate gifts so would have been nice to have two gift boxes. However I did read after that they only come with gift box if stated (At the time I didnt notice this). I didnt really want to use a gift box without your branding on but yeah apart from that beautiful jewellery. Thankyou!”

Helpful Report

Posted 4 years ago

“One chain and 2 of the bracelets were so beautiful and elegant looking, I bought 2 rings and both of them are very poor in quality and not very good looking, how ever they are £15 so they are ok for the price 😂”

Helpful Report

Posted 4 years ago

“The necklaces and earings are lovely would recommend you to friends”

Helpful Report

Posted 4 years ago

“Item as described. Good delivery good price.”

Helpful Report

Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews