www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,952 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely accessories on this website.”

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Posted 6 years ago

“Great choice of jewellery. Different designs, and colours. Also a very efficient service when ordering items online.”

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Posted 6 years ago

“Very good prices& very good designs”

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Posted 6 years ago

“very pretty and good condition”

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Posted 6 years ago

“Earring are lovely. Brilliant service and delivery”

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Posted 6 years ago

“Great necklace. Love it and fast delivery.”

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Posted 6 years ago

“Great prices excellent quality products”

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Posted 6 years ago

“Great quality jewellery at a reasonable price. My delivery was prompt and the items well packaged. Would definitely buy from them again”

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Posted 6 years ago

“Great bling!”

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Posted 6 years ago

“I order two brooches for a bridesmaid dress, and I spoke to a lovely girl on the phone who helped to ensure that they got to me quickly...... imagine my thoughts when the next day only one arrived.... I spoke again to the same lovely girl, and she immediately apologised, and said she would deal with it personally........ so the next day, at no charge, the second one arrived as she had promisted. Getting it right is easy, sorting it out when it goes wrong gets it back in spades. She is an asset to her company, and I hope they know it!”

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Posted 6 years ago

“Everything went well”

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Posted 6 years ago

“great website, easy to use and locate the products I wanted to view for my wedding. Will recommend”

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Posted 6 years ago

“Reliable website”

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Posted 6 years ago

“I was going to order these from Debenhams but received 10% off my first order ordering directly from Jon Richard. I will be ordering directly from this site in the future.”

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Posted 6 years ago

“Great service and quick delivery, lovely products. Very pleased and have been back already!”

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Posted 6 years ago

“It was very easy to order the items and a really quick delivery. Thank you very much.”

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Posted 6 years ago

“I will definitely order from JonRichard again, my earrings came quickly and were well-packaged, and the jewellery is fantastic quality, really pleased.”

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Posted 6 years ago

“Im afraid one of the more expensive £25 pairs of earrings was broken on arrival (backing was not fixed on) which meant I could not use the pair for my wedding day as I had ordered them late an had no time to re-order or organise. The rest of the order was absolutely perfect- thank you- but this isolated faulty item was poorer quality than I had expected from Jon Richard which had received excellent reviews online. I am aware there are no refunds for earrings but is there an exception in this circumstance as they were never worn? Many thanks”

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Posted 6 years ago

Hi there, It is unfortunate this has happened, we do try to ensure the quality of our products is to a high standard. If the item is faulty and the backing is not satisfactory - please return the item to us and we will be happy to send you a replacement pair or a refund on this occasion. Simply state on the returns form the item is faulty and you would like a replacement. Hope this helps kind regards

Posted 6 years ago

“Excellent service and prompt delivery from this company. My only little criticism is that delicate items could have been packed more tightly to avoid movement as one tiny crystal had come out of one of the compact mirrors, but not an issue, glue fixed it perfectly!!”

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Posted 6 years ago

“1st class service many thanks.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,952 reviews