www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,798 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,798 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bracelet”

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Posted 6 months ago

“Stones missing and were packed missing (as not in packaging). No confidence in quality. I’ve returned.”

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Posted 6 months ago

“The jewelery I bought was beautiful. Great service and delivery. I would highly recommend buying from JonRichard”

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Posted 6 months ago

“Website simple to use and delivery was as advised and even arrived on the lower estimate due to paying for express delivery. It was quicker and in some cases cheaper than using other retail outlets that stock Jon Richard products.”

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Posted 6 months ago

“Lovely earring and necklace set. Shame about the customer service weeks waiting for item to arrive and no response about where it is until the day it arrived. I wouldn’t take the risk of ordering from this site again.”

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Posted 6 months ago

“Lovely jewellery excellent delivery would definitely order again”

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Posted 6 months ago

“I love your box sets of necklace and ear rings and bracelets. Also necklaces on there own and braclets. They make me feel good about myself when I where them out.”

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Posted 6 months ago

“On arrival I was really happy with what I recieved I ordered a pair of earrings for myself and a earring and necklace set for a friend's birthday. I've been wearing the earrings for a week leaving them in as they are sterling silver. However I took them out yesterday and they are rusty which is really sad and only noticed this taking them out so if I have left them in this could of been a infection waiting to happen. So I'm now wondering if they are Sterling silver as I've never ever had issues like that before . Bit disappointed :( I'm now also concerned about the one I gifted to a friend”

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Posted 6 months ago

“Simple ordering process and quick delivery.”

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Posted 6 months ago

“Very nice jewellery and fast delivery.”

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Posted 6 months ago

“Brought this bracelet for my mum's birthday and she loved it.”

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Posted 6 months ago

“Beyond pleased with this brand. Hold it very dear to my heart as it means a lot with me and my relationship with my husband. Ordered lots of jewellery from here very last minute to come in time for our wedding and the service from this company was absolutely incredible! They were extremely responsive and understanding and contacted me then shipped it out to me, pretty much straight away and it arrived hours before it said it was due to arrive. The jewellery is so pretty and affordable too! Would recommend these guys over and over again! Love them and so very helpful! Go buy some jewellery from here now! You won’t be disappointed!! ❤️”

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Posted 6 months ago

“I bought the pendant, ring and earrings and I'm delighted with them. They are elegant and stylish. Ring is true to size Jon Richard are very easy to deal with and delivery was very fast.”

www.JonRichard.com 5 star review on 29th May 2024

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Posted 6 months ago

“been trying to contact you for 3 weeks due to a earting and braclett breaking”

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Posted 6 months ago

“Excellent fast delivery and service”

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Posted 6 months ago

“I bought a beautiful necklace that I will wear as mother of the bride. Delicate and very pretty. Very quick to send too 😊”

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Posted 6 months ago

We are so pleased you love the necklace & feel honoured that you are choosing to wear us as Mother of the Bride. Kind regards, Jon Richard

Posted 6 months ago

“أفضل تطبيق حاليا”

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Posted 6 months ago

“Lovely, pretty little charm necklace.”

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Posted 6 months ago

We are really glad to hear you like your necklace. Thank you for shopping with us. Kind regards, Jon Richard

Posted 6 months ago

“There was no communication to acknowledge receipt of my returned item. The only reason I knew it had been refunded was by checking on my credit card account . A short email to acknowledge the refund would have been appreciated.”

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Posted 6 months ago

Thank you for reaching out. We are sorry to hear you have not received a reply, we suggest checking your junk inbox for any customer service replies. Kind regards, Jon Richard

Posted 6 months ago

“Ordered 2 weeks ago, hasn’t been dispatched. Sent emails to customer services no reply.”

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Posted 6 months ago

Thank you for reaching out. We are sorry to hear your order has not arrived just yet, we suggest checking your junk inbox for any customer service replies. If no luck, please feel free to reach out to us on socials. Kind regards, Jon Richard

Posted 6 months ago

www.JonRichard.com is rated 4.4 based on 4,798 reviews