www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,953 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect gifts for my bridesmaids thank you”

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Posted 6 years ago

“Excellent service everytime and jewellery always good”

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Posted 6 years ago

“Great value - i bought 9 sets of jewellery for my bridesmaids. They arrived really quickly and were beautifully boxed!”

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Posted 6 years ago

“A beautiful braclete”

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Posted 7 years ago

“The items that I purchased for my daughters wedding were lovely except that was a bit disappointed with the bracelet as it did not fit her wrist as seems to be just one size fits all but as she put this on it fell off straight away. But the necklace was beautiful.”

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Posted 7 years ago

“Just found the perfect set for my wedding at the national Wedding Show at the NEC. Thank you so much to Zoe who was a massive help and gave us great advice! Deri x”

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Posted 7 years ago

“Absolutely gorgeous earrings, very intricate design, not too heavy on the lobes.I have had lots of people admiring them. I love your range of jewellery!!”

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Posted 7 years ago

“Fast and efficient service, lovely choice of products.”

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Posted 7 years ago

“I was extremely happy with the speed of delivery and quality of the goods. Unfortunately although I bought matching items of Jewellery the necklace was less colourful than the bracelet- aurora borealis! Will have to carry on searching as it made a huge difference to my outfit.”

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Posted 7 years ago

“Brought several hair accessories and all were beautiful. One had arrived slightly damaged but after speaking to customer services a replacement was sent that day and arrived the next. Can’t fault customer service and the products”

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Posted 7 years ago

“Delighted with product absolutely fab. But one of the presentation boxes is damaged. They are bridesmaids gifts.”

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Posted 7 years ago

Thank you for your comments. I am sorry to hear your box is damaged. Please contact customer services and we can help to get this sorted for you.

Posted 7 years ago

“good quality for price”

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Posted 7 years ago

“Was really disappointed in how my bridesmaids hair slides came, the packaging in the shops was beautiful but home delivery just wrapped in bubble wrap, for the money I spent I was disappointed in how they arrived.”

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Posted 7 years ago

Thank you for your comments. This is something we are currently reviewing so we really value and appreciate your feedback on this matter.

Posted 7 years ago

“Good quality hair piece bought for my bridesmaids hair. Great communication throughout the buying process and an excellent price, would highly recommend.”

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Posted 7 years ago

“I like Jon Richard is highly recommended nice products and different colours, but the delivery is delayed is take one week”

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Posted 7 years ago

I am sorry to hear about the delay in your delivery time. We usually allow between 2-5 days from dispatch and if this was not the case we apologise for any inconvenience caused.

Posted 7 years ago

“Really lovely product and excellent value for money”

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Posted 7 years ago

“Not very good quality. One item was tarnished. Very small would fit a child but not stated in description. No boxes provided. Very disappointed”

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Posted 7 years ago

Thank you for your feedback. Please feel free to contact our customer services department on 0161 946 4371. We would love to help address your issues. We apologise for any inconvenience caused.

Posted 7 years ago

“The service was good but the products disappointing, after one wear they had tarnished and are unwearable.... very poor quality.”

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Posted 7 years ago

Hi. We really value and appreciate your feedback. Your comments have been noted and will be passed onto the relevant department.

Posted 7 years ago

“Delivered as promised in good time for my trip to Kenya to gift the jewellery to my friend who will wear it on her wedding day. Thank you”

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Posted 7 years ago

“Excellent service from start to finish will definitely use them again. Well worth it when i bought them in the sale.”

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Posted 7 years ago

www.JonRichard.com is rated 4.4 based on 4,953 reviews