www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,922 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how www.JonRichard.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing. They went above and beyond to resolve my query. A special thank you to Carla. My earrings are beautiful too. Highly recommended!”

Helpful Report

Posted 1 year ago

“Excellent products I was delighted when I received them. They are actually nicer than they look in the photos. Service was great and delivery was prompt. Highly recommend.”

Helpful Report

Posted 1 year ago

“As always, great service, great products, great prices. I ordered a few things for presents. Theey'll be ideal.”

Helpful Report

Posted 1 year ago

“Quality bracelet, great website, delivered on time no fuss....”

Helpful Report

Posted 1 year ago

“Brilliant jewellery.....good value”

Helpful Report

Posted 1 year ago

“Lovely necklace, great quality and speedy delivery!”

Helpful Report

Posted 1 year ago

“Excellent quality and price. Extremely happy with my purchase.”

Helpful Report

Posted 1 year ago

“Beautiful bracelet and a great bargain”

Helpful Report

Posted 1 year ago

“Loved this brooch looks better than the picture”

Helpful Report

Posted 1 year ago

“I have been asked to review an order i still have not received”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. Please contact customerservice@jonrichard.com for updates on your recent order. Thank you, Jon Richard

Posted 1 year ago

“Great quality and perfect price”

Helpful Report

Posted 1 year ago

“I bought the silver tassel earrings which are a beautiful style. Unfortunately when the earrings arrived , the post on one of the earrings had a bend in it close to where the end is . Due to its position, it would have been difficult to straighten out without damaging the earring. The item had already sold out on line, so I couldn’t reorder a replacement. This is the first time I have bought from this company, so I’m disappointed”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow our returns procedure - https://www.jonrichard.com/returns-policy-i5 Our customer service team will be more than happy to resolve any order issues you have too, please contact them on customerservice@jonrichard.com. Thank you, Jon Richard

Posted 1 year ago

“I bout a pair of earrings from Jon Richard. Com and a pair from a high end jeweler and the Jon Richard ones were the best looking, had the most sparkle and we're half the price of the others which I had to return due to getting a reaction from them. Well done Jon Richard. 10 out of 10.”

Helpful Report

Posted 1 year ago

“I ordered a gift box set with a necklace bracelet and earrings. The necklace and earrings were fine but the bracelet broke on it’s within a few days of wearing it.”

Helpful Report

Posted 1 year ago

“Yes very pleased with my earrings. One pair faulty but was sent a new pair fantastic service”

Helpful Report

Posted 1 year ago

“Beautiful necklace and earrings, pictures don't do them justice. Speedy delivery”

Helpful Report

Posted 1 year ago

“They are really pretty and the person I bought them for loved them.”

Helpful Report

Posted 1 year ago

“This present was brought for a gift for my Mum for mother day first time ordering from Jon Richard and was very happy with my purchase. I received and on time.”

Helpful Report

Posted 1 year ago

“I wanted to replace a much loved necklace. I emailed customer service at the weekend, and following a few emails by Monday lunchtime they had located the final item in the warehouse and helped arrange the payment for the order. I was kept informed all the way through and Carla was extremely helpful. I'm looking forward to receiving it in the next few days.”

Helpful Report

Posted 1 year ago

“Absolutely delighted with the necklace, superb customer service too. Thank you”

Helpful Report

Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,922 reviews