www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,949 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately received broken earring”

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Posted 5 years ago

“Very good service, was updated throughout the whole order and delivery process.”

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Posted 5 years ago

“Definitely recommend, reliable and prompt. Delivery times were spot on.”

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Posted 5 years ago

“Quick delivery and beautiful item”

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Posted 5 years ago

“I still havent received my order even though i was assured it was sent over a week ago. Lynne Dobson”

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Posted 5 years ago

“Served today by 2 very helpful assistants in the Watford Debenhams branch of Jon Richard, Hadima and Alex. Friendly, helpful assistants and not too pushy! Happy to buy jewellery from them”

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Posted 5 years ago

“Fast delivery. Problem with engraving but customer services fantastic and sorted everything immediately. Necklaces were great. I'm really pleased with whole Jon Richard's experience”

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Posted 5 years ago

“Sent me a empty box! I sent a email with photos showing it empty and that it hadn’t been opened. They didn’t respond! Call center only open till 4 so if you work past that time can’t call them and emails clearly get ignored. Will never use again and never recommend”

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Posted 5 years ago

We are really sorry that you've experienced problems getting in touch with the customer service team, can you confirm you used address customerservice@jonrichard.com? Please email them at customerservice@jonrichard.com with your order number and they will be able to help.

Posted 5 years ago

“Great service and fabulous product”

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Posted 5 years ago

“Excellent quality and value for money 😊”

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Posted 5 years ago

“Brilliant loved the bracelets”

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Posted 5 years ago

“Very good earnings good seller”

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Posted 5 years ago

“Earrings cane with one back missing but they sent out replacement back straight away”

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Posted 5 years ago

“Got this for my wedding next year and I love it 😁”

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Posted 5 years ago

“I bought 5 necklaces for my bridesmaids, they were really beautiful and looked even better than they did on website. I received brilliant customer service too.”

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Posted 5 years ago

“It is so beautiful, and very sparkley! I love it and many friends commented on it when I wore it for a party! Good quality too.”

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Posted 5 years ago

“Lovely item, but didn't come with a box. I did later check that it says this online (which it does), but still puts me off from purchasing from here again if the jewellery doesn't come boxed up.”

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Posted 5 years ago

“Posting was alright, the site is straightforward.”

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Posted 5 years ago

“Arrived on time and beautiful quality.”

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Posted 5 years ago

“Thank you! Loved the product! Will definitely purchase again”

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Posted 5 years ago

www.JonRichard.com is rated 4.4 based on 4,949 reviews