www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,923 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how www.JonRichard.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful quality jewellery, I have never been disappointed with !The discounts are real and you can bag some great bargains. The laret necklace I purchased was much nicer than the picture and high quality.”

Helpful Report

Posted 1 year ago

“JonRichard jewellery is agreat buy at a great price i would recomend as atreat for yourself or a gift for friends and family.”

Helpful Report

Posted 1 year ago

“Beautiful brooch. Looks more expensive than it was”

Helpful Report

Posted 1 year ago

“The bangle was a gift for my niece and she loved it. Perfect, great quality and it is being worn layered with other bangles and bracelets. Excellent delivery service. Everything first class. Many Thanks”

Helpful Report

Posted 1 year ago

“.beautiful necklace, very delicate but amazing.”

Helpful Report

Posted 1 year ago

“I have bought 2 different gift sets. They are beautiful. Well finished and very affordable.”

Helpful Report

Posted 1 year ago

“5 stars for my purchase of 2 Lipsy bracelets for my niece but only a 3-star overall rating for JonRichard.com as a result of extortionate postage charges to NI - £5.95 for a little package which probably only weighed a couple hundred grams at most. My niece loved the bracelets.”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We offer both standard (£4.95) and express delivery (£5.95) for UK orders. We also offer free UK delivery on all orders over £50 and free UK returns. All delivery information is available in the following link - https://www.jonrichard.com/delivery-details-i54 Thank you, Jon Richard

Posted 1 year ago

“Was exactly what I wanted nice size of link and just like picture happy so far”

Helpful Report

Posted 1 year ago

“Lovely really pleased with it ,but I do like Jon Richard jewellery fast delivery as well”

Helpful Report

Posted 1 year ago

“My partner loves it”

Helpful Report

Posted 1 year ago

“I needed a jewellery set to go with a delicate chiffon wedding outfit. The set was ideal. Dainty and pretty.”

Helpful Report

Posted 1 year ago

“Beautiful Silver bracelet. Very happy with purchase. Swift delivery. I have ordered gifts several times & will again in the future”

Helpful Report

Posted 1 year ago

“Bought as a gift but haven’t given it to her yet. I just know she will love it. Thank you Jon Richard as these earring jackets are hard to find.”

Helpful Report

Posted 1 year ago

“They stated Rodhium earrings but they affected my ears, so I cannot wear them. I'm allergic to sterling silver and titanium, but I can wear rhodium/rhodium plated and platinum only. Bit annoying that they said rhodium but clearly not.”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We are extremely sorry for the recent issue you experienced and advise you to contact our customer service team at customerservice@jonrichard.com who will help to resolve accordingly. Thank you, Jon Richard

Posted 1 year ago

“I ordered a set of 2 bracelets. One broke within the first day of wearing them.....very disappointing.”

Helpful Report

Posted 1 year ago

Hi, Thanks for your recent review. We apologise for the recent issue you experienced - please contact our customer service team at customerservice@jonrichard.com who will help to resolve the matter for you as soon as possible. Thank you, Jon Richard

Posted 1 year ago

“Great piece of jewellery, the quality was perfect”

Helpful Report

Posted 1 year ago

“Purchased a bracelet and unfortunately, a stone fell out on the first wear. I contacted customer services and within 24 hrs, they replaced the bracelet with no issues. Naturally, I have to provide proof of the faulty bracelet and I must say, they customer care service and speedy delivery were both 5 stars. I have purchased many items from Jon Richards and will continue to do so. Fantastic company. Thank you.”

Helpful Report

Posted 1 year ago

“I ordered three sterling silver necklaces, and they were all stunning. Very simple, yet elegant and expensive-looking. Although I bought the necklaces in the sale, I happily would've paid full price!”

Helpful Report

Posted 1 year ago

“GREAT ITEM EARRING, NECKLACE BRACELET, NAVY/ WHITE, SET PERFECT, ONE VERY HAPPY CUSTOMER, THANK YOU STAY SAFE ALL OF YOU.”

Helpful Report

Posted 1 year ago

“Good service as always. Earrings took a while to get here but they are nice.”

Helpful Report

Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,923 reviews