www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,950 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for jewellery on the internet I chose Jon Richard to purchase from. I was not disappointed. Items arrived well packaged and in good time.”

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Posted 5 years ago

“Absolutely love these earrings. Even better than expected - just perfect. Thank you!”

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Posted 5 years ago

“Excellent customer service I recieved a super fast & incredible response from ‘ Iona ‘ , Who personally packed up and posted my order immediately after a technical issues. I recieved my order the next day by 1pm. The quality of my hair piece is amazing & absolutely perfect for my wedding day. Thank you again Iona, you’re a star.”

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Posted 6 years ago

“Good web site, easy to find what you are looking for”

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Posted 6 years ago

“good value very quick delivery and nicely packaged highly recommended, thank you”

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Posted 6 years ago

“Great item. Great service. Speedy delivery! Would recommend.”

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Posted 6 years ago

“Lovely necklaces bought for presents. Efficient ordering and deivery.”

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Posted 6 years ago

“Lovely colour only downside is the piece is a little thin on the metal..”

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Posted 6 years ago

“Have ordered from Jon Richard on numerous occasions. I have never been disappointed with the items I have ordered. They have always been very quick with dispatching items, normally next day. Would highly recommend.”

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Posted 6 years ago

“Even prettier in person … very elegant for the occasion!”

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Posted 6 years ago

“I like the jewellery however I found it very fine and light...”

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Posted 6 years ago

“The products themselves - a silver plated crystal tennis bracelet for £10.50 and a silver Swarovski crystal tennis necklace for £28 - very absolutely lovely. What I found unacceptable was that these items arrived in a small jiffy bag and both were just in a clear plastic packet - not gift boxed at all and somewhat crumpled - in fact NOTHING to say they were from Jon Richard at all!! Not even a label on them said that!! It's just my opinion, but they should have come in gift boxes with the Jon Richard name on them - that way they would have been safer packaged that just in a jiffy bag. After all, I did pay £5 for delivery costs. If it wasn't for that, I would have put good or even very good as they arrived very promptly. This was ordered just before Christmas so was obviously a gift. I put them in my own little box with the Jon Richard compliment slip sellotaped on the front so my daughter would know it was a quality gift and not a cheap one. My 17 year old daughter absolutely loves them.”

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Posted 6 years ago

“Loved the boxes! I bought 6 for my bridemaids gifts for the my big day! Hope they like them as much as I do very happy with my purchase”

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Posted 6 years ago

“Lovely bling!”

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Posted 6 years ago

“Try good easy to use website quick delivery”

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Posted 6 years ago

“Fantastic earrings, & sale price too, so even better! Great quality.”

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Posted 6 years ago

“Amazing website, easy to use. Delivery was on time”

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Posted 6 years ago

“Received and item that is for my wedding and it was faulty and still waiting for a refund, it’s been nearly 2 weeks !!”

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Posted 6 years ago

“The earings were lovely the gift box was to small for the earings they did not sit well in the box and the box fell to bits had to fix it . Bought for my friends 60th birthday so i was not impressed.”

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Posted 6 years ago

“Loved the bracelet. Very pretty.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,950 reviews