www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,929 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with my purchase! The photos online don’t do this set justice. I bought for my wedding and I can’t wait to wear them. Really happy!”

Helpful Report

Posted 2 years ago

“Beautiful bracelet”

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Posted 2 years ago

“Brilliant, all arrived very quickly (paid express), and all items were wonderful and as described”

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Posted 2 years ago

“I got a bracelet from here as a gift for somebody and the quality was so bad that I couldn't give it to her. I, myself don't think that I'll ever wear it.”

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Posted 2 years ago

Hi, we are sorry to hear this. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Absolutely gorgeous. Would definitely recommend.”

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Posted 2 years ago

“Excellent piece of jewellery with matching earrings will look fantastic on the day of my sons wedding. Lovely quality and very sparkly.”

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Posted 2 years ago

“Lovely jewellery. We brought 6 jewellery sets for bridesmaids which are beautiful and a necklace and earrings for the bride. The sets were presented in beautiful boxes. Hopefully they will enjoy them for years to come. The delivery information received was updated regularly.”

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Posted 2 years ago

“Beautiful so happy with purchase Quick delivery”

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Posted 2 years ago

“The product never came”

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Posted 2 years ago

Hi, we are very sorry to hear this - unfortunately, the item was out of stock at the time of processing your order and a refund for this item has been completed. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com if you have any further queries. Thank you, Jon Richard

Posted 2 years ago

“Beautiful ring but had to send it back and ordered a different size , all went through and money was taken only then to just receive a refund , no email explaining so I made contact to be told it was out of stock ! Very dissapointed”

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Posted 2 years ago

“Superb quality, exquisite design, fantastic service from online order to super fast delivery in secure packaging with lovely comment inside. Professional service. Highly recommend. Purchased as a gift.”

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Posted 2 years ago

“Perfect, Beautiful, looks more expensive than it is. Brilliant Value for money.”

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Posted 2 years ago

“The earrings were for my daughter which she loved”

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Posted 2 years ago

“Jewellery well made and lovely to wear 💕”

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Posted 2 years ago

“Very disappointed, this item came in a bubble wrap bag, not boxed, it’s a wedding hair piece that has no protection wish I had gone to a shop it would have been more money but in better condition”

Helpful Report

Posted 2 years ago

Hi, we are sorry to hear this. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“They arrived very quick well packaged for special birthdays.”

Helpful Report

Posted 2 years ago

“absolutely stunning - the quality and value for money is more than i could have ever imagined - i have bought for my wedding in october and so cant wait to wear the stunning necklace and matching earrings - delivered quickly - would def recommend buying from this site”

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Posted 2 years ago

“Helpful v responsive customer service - delivered as promised - quality excellent - will recommend to family and friends! Thanks!”

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Posted 2 years ago

“Great quality and value very pleased with all my purchases”

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Posted 2 years ago

“nice piece of jewelry, good price.”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,929 reviews