www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found ordering online from Jon Richard very easy. Delivery quick and efficient, pleased with purchases as they were as described .”

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Posted 4 years ago

“Love all the items I’ve bought, so lovely!! And everything is so reasonably priced. Bought some items for Christmas presents. Highly recommended!! 🤩🤩🤩”

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Posted 4 years ago

“I have been buying Jon Richard lovely jewellery for a little while for myself and for gifts. Beautiful design, well finished and affordable.”

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Posted 4 years ago

“Fantastic customer service and lovely items..”

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Posted 4 years ago

“Bought several pieces for Christmas presents. All arrived well packaged . Very lovely pieces for my family.”

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Posted 4 years ago

“A nice product. Quality doesnt seem to be very good but it good.”

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Posted 4 years ago

“Everything I have ordered from yourselves has arrived very quickly and the items have always been lovely. Will order again before Christmas xx”

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Posted 4 years ago

“The jewellery items were fantastic. Efficient postage but for a £40 necklace I expected it to come in more than a tiny zip loc bag. Very disappointing.”

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Posted 4 years ago

Hi, We are sorry you are disappointed. If a product comes in a box it will show on our website on the product. If you would like a box we sell them separately on our website for £1 to £4. Thank you

Posted 4 years ago

“Very quick delivery. Product exactly as expected. Would buy again from this company”

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Posted 4 years ago

“Jewellery purchased is for my daughters wedding. She chose it as her bridal jewellery and is over the moon with it. Arrived super fast too,ordered one evening arrived within 2 days. Very impressed”

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Posted 4 years ago

“When I needed a gift for my cousin who was turning 90 years old I noticed a name on a jewellery box. I went online to check out Jon Richard collection and noticed some lovely lines and prices. I found something and purchased it then realised I was leaving the country in a week and the delivery would be the day before I leave I contacted customer service and they sent it directly I received it the next day couldn't believe it.... what service I was so impressed. Thank you Jon Richard.”

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Posted 4 years ago

“This is beautiful! Very pretty and seems very well made, not flimsy at all. I'm looking forward to wearing it on my wedding day in a few weeks. I do agree with the comment on a previous review that it would be nice to have a presentation box or something as it is so lovely, seems a shame to have it loose.”

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Posted 4 years ago

“I am very setisfide with the delivery and everything.”

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Posted 4 years ago

“What a beautiful necklace which I bought from Jon Richard! Also, the delivery was unbelievably quick. I got my necklace the day after I ordered it, even though I did not pay any express shipping options. Thank you so much!”

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Posted 4 years ago

“We bought a gorgeous wooden table in grey. After 8 months the table wore out? Paint was coming off! I tried to get a representative to fix it. No one would come? This was 2,400 dollars and should be repaired! Very very unhappy! Do not use this company! 😨😱😱😱😨😨😰😰😥😥😥😓😓😓😰😨😨😨😨😰😥😓”

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Posted 4 years ago

Hi, I believe you have the wrong company - we are a jewellery company & do not supply homeware. I hope you managed to sort your table out. Thank you.

Posted 4 years ago

“Fantastic service. I had a bad experience ordering the same item through debenhams, had I known that I could order direct from jon richard I would have done so in the first place. Their customer service advisor by the name of Tracey was absolutely brilliant and reassuring. Through her clear communication my order was received on time. Packaging was lovely and the necklace I ordered was loved by the recipient.”

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Posted 4 years ago

“Excellent fiancé loved them”

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Posted 4 years ago

“I'm delighted with the jewellery, silver/rosegold earrings/necklace I bought on JonRichard.com for my daughter's 40th Birthday because she's so happy with them that she wears them as often as possible”

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Posted 4 years ago

“Delighted with my hair clips and jewellery Everything from ordering to delivery was great”

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Posted 4 years ago

“Great customer services really fast delivery great items .”

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews