www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the personalised sterling silver bracelet. It arrived a few days later and I cannot wait to give it to my partner as a Christmas gift!”

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Posted 4 years ago

“Absolutely beautiful. Gave it as a gift to my sister in law who writes book on mental health, with a blue butterfly as her logo and she loves it and wears it each time she films a new vlog for @hope_with_mental_health.”

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Posted 4 years ago

“Excellent product. Looked lovely on.”

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Posted 4 years ago

“I still have not received my order yet i I have emailed messaged could customer service get in touch its 3 weeks.”

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Posted 4 years ago

Hi, We are very sorry this has happened. I have emailed customer services regarding your issue and they hopefully will get back to you soon. Thank you, Jon Richard

Posted 4 years ago

“Prompt delivery and nice quality”

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Posted 4 years ago

“Very good quality for the money. Will definitely buy from here again.”

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Posted 4 years ago

“Present for my daughter's friend birthday. Receiver was very happy with the present. Nice lockdown present.”

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Posted 4 years ago

“Smashing!! My granddaughter will love it.”

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Posted 4 years ago

“Beautiful design, high quality jewellery and affordable prices. I buy Jon Richard jewellery for myself and as gifts.”

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Posted 4 years ago

“Bought this necklace as a gift for my teenage niece...... she loved it!”

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Posted 4 years ago

“Great item quick delivery”

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Posted 4 years ago

“Beautiful jewellery at good prices. Quick dispatch and delivery. Would definately recommend.”

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Posted 4 years ago

“I have sent this bracelet back as it was poor value for money”

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Posted 4 years ago

Hi, We are very sorry you are disappointed with your product. If there are any further issues please contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard.

Posted 4 years ago

“Lovely pieces, and quick delivery. Although £20 for a bracelet to arrive just in a little packet, i had expected it to arrive in maybe a little box.”

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Posted 4 years ago

“Pendant was lovely but the chain was more for a child’s neck so no good for my wedding day”

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Posted 4 years ago

Hi, We are very sorry you are disappointed with your product. Please contact our customer service team at customerservice@jonrichard.com and they will help resolve this. Thank you, Jon Richard

Posted 4 years ago

“All purchases were correctly delivered and very fast. Disappointment is the sizes online are a lot smaller that the actual jewellery. It would be nice to either give us the actual dimensions or take the correct pictures without exaggerated sizes. Most of it was not in boxes, although, this was indicated for most online but it would be nice to include boxes for presents. All Good. Ta.”

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Posted 4 years ago

“Hi I have always shopped at jon Richard's but the last time i ordered a pair of earrings when the item turned up all the box was damaged and earrings bent in half really not happy”

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Posted 4 years ago

Hi, We are really sorry you have received products like this. Please contact our customer service team at customerservice@jonrichard.com & they will resolve this. Thank you, Jon Richard

Posted 4 years ago

“Everything I ordered was beautifully designed and made, top quality. Only gripe I’ve got is I’ve ordered small size rings and they come all sizes, I think they need to sort that problem out! Otherwise, great value!! Can’t wait for their new stock.”

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Posted 4 years ago

“Lovely blue earrings - just ehat I anted to replace one I had lost”

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Posted 4 years ago

“Very nice jewellery”

www.JonRichard.com 5 star review on 7th November 2020

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews