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www.JonRichard.com Reviews

4.4 Rating 4,920 Reviews
83 %
of reviewers recommend www.JonRichard.com
Company Reviews Product Reviews
2,065
 Metrics Info
4.4
Based on 4,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read www.JonRichard.com Reviews
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Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Verified Customer
Verified Buyer
“Crystal earrings Spectacular Expensive looking Quick delivery Makes me feel wonderful”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Lovely earrings, good price and excellent service.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Now I lost my shipment because your team forgot to put my phone number in the shipment information( which they use for sending tracking inside Kuwait). It may be take 2 weeks to reach the area mail or may be they will refund back to you because of your fault. Despite your customer service who didn’t send any tracking number or information that the shipment is out of UK. I sent many emails to know the statements of the shipment and when eventually reply it was already in Kuwait 4 days ago. I ordered these accessories for my wedding in 15th Oct. .. you put me in trouble now Your customer service is such a failure.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Bought the wave necklace as already had the earrings and bracelet. Absolutely beautiful jewellery and my friends admired it. Would definitely recommend. Great service too and arrived quickly”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Jon Richard jewellery is stylish, reasonably priced and can match any occasion or outfit. This is my "go to" place for costume jewellery. Always arrives promptly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The earings I purchased were beautiful.Lovely quality.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Excellent highly recommended”
www.JonRichard.com 5 star review on 30th September 2023
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Excellent , lovely item and very reasonably priced. Great Comms and quick delivery. Highly recommend x”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Beautiful , looked lovely on, even my 16 yr old Grandaughter liked it!!!, so pleased with my purchase”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Great products and really good prices”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“I’ve had so many compliments on this bracelet”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Just what I wanted at a great price”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Excellent value, excellent service”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“I bought this set to wear at my vow renewal, i was so happy with it it was perfect and just what I wanted. Great quality and presented in a lovely box.”
Helpful Report
Posted 1 year ago
Vivien R
Verified Reviewer
“Ordered a necklace and earrings for my daughters Birthday which are fabulous and very pleased with the quality and quick delivery. Unfortunately the gift box was damaged and I contacted the company by Email to explain the problem. They promptly sent me a replacement gift box and apologised for the inconvenience. Was very pleased with the service received.”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Good quality jewellery Website is easy to navigate I bought items on sale so I managed to find stuff which was good value for money”
Helpful Report
Posted 1 year ago
Verified Customer
Verified Buyer
“Excuse me it’s been months and I’m yet to receive my refund”
Helpful Report
Posted 1 year ago
Hi there, Please reach out to our Customer Service team at customerservice@jonrichard.com and they will be able to assist you. Kind regards, Jon Richard
Posted 1 year ago
Verified Customer
Verified Buyer
“Beautiful jewelry, well made, great delivery service, I definitely recommend it.”
www.JonRichard.com 5 star review on 23rd September 2023
Helpful Report
Posted 1 year ago
What a lovely image - thank you! We are so pleased you love it and we appreciate your purchase with us. Kind regards, Jon Richard
Posted 1 year ago
Verified Customer
Verified Buyer
“My order was cancelled by you”
Helpful Report
Posted 1 year ago
Diane Wallbank
Verified Reviewer
“I have recently bought a number of items of jewellery from jonrichard recently and have been really pleased with the majority of items bought. Items arrived very quickly well packaged and exactly the items I ordered no substitutes. The items that I was not totally happy with for various reasons I returned without any problems and my money for these was returned promptly without any questions. I had to report that a chain on a necklace I purchased unfortunately broke and contacted the company. They immediately got back to me and sent me a replacement within 2days which I was most impressed with. I would not hesitate recommending this company to potential customers for the quality of their goods and excellent service and will definately buy from them again.”
Helpful Report
Posted 1 year ago
www.JonRichard.com is rated 4.4 based on 4,920 reviews
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