www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,929 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful”

Helpful Report

Posted 2 years ago

“Got the white flower necklace and also bought the flower earrings to match. Really happy with purchase though flowers on necklace do tend to turn over whilst wearing it”

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Posted 2 years ago

“The jewellery set I brought for my daughter for her wedding jewellery and it's absolutely stunning. Looks very expensive ! Very good quality at a bargin price , would highly reccomend. Would highly reccomend and I will be buying from this company again. Kept me informed on posting and tracking with very fast delivery .”

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Posted 2 years ago

“I have bought alot of Jon Richard jewelery and have always been very pleased. Unfortunately this purchase was disappointing. The necklace in the set I bought snapped almost as soon as I put it on.”

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Posted 2 years ago

Hi, we are sorry to hear this. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, the best email address to contact our customer service team is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Beutiful tiara”

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Posted 2 years ago

“Great quality jewellery at an affordable price”

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Posted 2 years ago

“Beautiful earrings, just what I was looking for. Perfectly match the necklace and bracelet I have, and the drop is ideal, not too short and not too long”

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Posted 2 years ago

“stunning jewellery at great prices, very quick delivery. Will be my goto place for all jewellery in the future”

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Posted 2 years ago

“Good website, quick delivery, very happy with purchase and good value. Happily recommend.”

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Posted 2 years ago

“Very happy with everything I've brought from you”

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Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

“Arrived quickly and well packaged really pleased with the good quality of the jewellery - value for money”

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Posted 2 years ago

“Quick delivery. Beautiful necklace wore it at my daughter's wedding ,many good comments. Thanks”

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Posted 2 years ago

“I ordered a silver necklace and when it turned up it was a multi coloured chain very disappointing”

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Posted 2 years ago

Hi, we are sorry to hear this. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, the best email address to contact our customer service team is customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“I was sent a wrong consignment. It was complete breach of contract. They sent me a different pair of earrings and contact to call except email. No costumer care.”

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Posted 2 years ago

Hi, we are sorry to hear this. Our customer service team have contacted you to resolve your recent issue via the following email address - customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Bought a couple of bracelets for myself and a couple for gifts, they were in the sale so a fab price and I'm really happy with them 👍”

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Posted 2 years ago

“Ordered a jewellery set and bangle. Very pleased with all items, excellent value and items received in a few days, can't wait to wear them. Will definitely be buying again”

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Posted 2 years ago

“Poor quality item described as plated but just 4 rows of dimantes which don’t really sparkle, will be returning for a refund.”

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Posted 2 years ago

“Love my new jewellery ❤❤”

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Posted 2 years ago

“Love all jewellery i purchased amazing quality and at a respnable price”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,929 reviews