www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,948 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love these earrings. I have been looking for something similar for a while now: good price; good service: fabulous product.”

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Posted 4 years ago

“My daughter in law first bought me from here. I have found it quality, beautiful and different, enjoyed wearing this jewellery for everyday and occasions always looks good. So pleased I found this site to order on line.”

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Posted 4 years ago

“Absolutely beautiful and can’t wait to wear it for my wedding!”

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Posted 4 years ago

“They were very good. Super fast delivery. The earrings are gorgeous. Thank you.”

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Posted 4 years ago

“Lovely jewellery which was promptly delivered.”

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Posted 4 years ago

“Good quality sparkly jewellery . Always pleased with my purchases. Would recommend”

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Posted 4 years ago

“I am very happy with my order !!”

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Posted 4 years ago

“Although the jewellery is very nice and there is nothing wrong with it the packaging of the product was quite poor! This is due to the fact that it came in a small plastic sealed bag in a card bored box. There was no box to wrap the jewellery up nice with and keep it secure and the fact that it was a gift and have therefore had to go out and buy a large box for the necklace and earrings to go in is also poor.”

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Posted 4 years ago

“This company is brilliant! They have so many lovely and excellent quality items . I ordered items for my daughters wedding (and during the covid 19- They were so helpful Tracey especially 😘) and gave a very personal and considerate service. I bought online a selection so we could choose. We chose a beautiful comb for my daughters bridal hair and some earrings for me from this selection delivered to my home. We then contacted the company via e mail to arrange the free return/refund of unwanted items via Hermes. Despite the wedding needing to be postponed...we have them now for a date next year and we are both so pleased with the items! Excellent choice of products and service with returns policy. Thank you Jon Richard and your staff. Keep well and safe!!”

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Posted 4 years ago

“Lovely product. Super quick transaction and delivery.”

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Posted 4 years ago

“I already return some of items on 18 March, but still not received the refund yet.”

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Posted 4 years ago

“I ordered one of your bridal head dresses and I was sadly disappointed when it arrived. I sent it back and got my refund”

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Posted 4 years ago

“Not quite what I thought, very flimsy. But thanks.”

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Posted 4 years ago

“sent them an email regarding pricing to which they have not replied back. very poor service.”

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Posted 4 years ago

“The jewellery is truly beautiful and great quality. It arrived on time, however I was slightly dissapointed by the packaging. Although, I am aware it is stated in the description of the products, I would still expect a bride tiara not to come in a bubble wrapping but a proper box. If the packaging was included than it would be 5/5 stars.”

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Posted 4 years ago

“Brilliant service and I’m delighted with the quality and price of my purchase. Can’t wait to wear it.”

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Posted 4 years ago

“I love your jewellery but I ordered it more than three weeks ago and still haven’t received it so I’m very disappointed with the delivery side of things. Thank you”

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Posted 4 years ago

“Pretty good loved it!!”

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Posted 4 years ago

“Every jewellery I received was exactly as ordered, these were for me and my bridesmaids. The sizes and quality exactly as expected and the prices were superb! I would definitely recommend Jon Richard to anyone.”

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Posted 4 years ago

“I ordered two sets for my now on hold wedding, on receiving them both sealed very securely one had a broken bracelet. It was so disheartening to see this had been sent defaulted, I contacted customer services and was put through to Tracy, this lady is an absolute credit to your company she calmed me down, reassured me that ever with the earrings being present she would send me a new set, which I received less than 24 hours later all the way in Northern Ireland. Beautiful quality when not broke and definitely worth the price.”

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,948 reviews