www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,931 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the jewellery however you let yourself down with the packaging. When I received the set it was all bundled up in the corner or the box, the boxes you use to display the items are not nice they don't sell your company well at all and for something I am gifting to my daughter I am disappointed in the presentation quality.”

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Posted 2 years ago

“I loved the knot charm and quality of the necklace. Appreciated being able to make a charity donation but did not like the little 'felt' bag I ordered. Would have preferred actual felt. Looked a little cheap.”

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Posted 2 years ago

“Really easy ordering and my earrings arrived before delivery date given! Really pretty and very happy with my purchase”

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Posted 3 years ago

“Earrings arrived quickly and were beautifully wrapped and presented”

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Posted 3 years ago

“Very pleased with both items, good value.”

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Posted 3 years ago

“Love my earings. Also great customer service when I made a mistake with my order - very efficient and friendly.”

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Posted 3 years ago

“Absolutely beautiful bracelet, brilliant price too”

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Posted 3 years ago

“Beautiful earrings bought for my daughters wedding. Great price too. Will definitely buy from Jon Richard in the future.”

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Posted 3 years ago

“Brilliant first class”

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Posted 3 years ago

“Looked fab on line. Returned no problem due to poor quality”

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Posted 3 years ago

“Lovely jewelry. Great customer service. Would definitely order more.”

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Posted 3 years ago

“Fast delivery and a lovely bracelet-absolute bargain at sale price, but would have paid full amount as it's taken me so long to find the right for me ❤️”

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Posted 3 years ago

“Very poor quality, which you can't tell from the photos on the website. Also the pair of earrings came faulty, one stone was already missing. I wouldn't buy anything else from them and of course, I returned everything. At least they had very good and responsive customer service.”

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Posted 3 years ago

“Fantastic products I’ve used the Pearl stud earrings for many years & now needed replacement. The customer service I received was second to non. Very professional.”

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Posted 3 years ago

“Happy with purchase. Very well made necklace. Item just as described.”

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Posted 3 years ago

“Lovely looking earrings! The sliver hoop earrings looked nice but i would have loved them more if they was bigger in size, the medium size looks on the small side, i prefer the bigger size for hoops, but will definitely buy again.”

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Posted 3 years ago

“Beautiful jewellery, very fast delivery”

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Posted 3 years ago

“Earrings were bent, very overpriced considering everything is of very cheap quality. I would save yourself some money and buy directly from the Chinese websites!”

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Posted 3 years ago

“I love my purchase! I ordered a long pearl necklace and matching earrings. So lovely. They look expensive. Such good quality. Great price. I got them in a sale. Quick service and delivery. Impressed. I will look at JonRichard.com in future for any other products that I'm wanting.”

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Posted 3 years ago

“Excellent service and beautiful products. Will definitely shop with Jon Richard again”

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Posted 3 years ago

www.JonRichard.com is rated 4.4 based on 4,931 reviews