www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,952 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering, prompt delivery, packaged well. Item ordered was as expected.”

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Posted 6 years ago

“Recently made my first order and over the moon... a beautiful necklace and earrings. Very good quality and exactly as described. Thank you will definitely be purchasing again from your website”

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Posted 6 years ago

“Stunning tiara, so glad I purchased it.”

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Posted 6 years ago

“Really pretty braclet”

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Posted 6 years ago

“The jewellery was beautiful and delivery was fast.”

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Posted 6 years ago

“Excellent value. Very pleased with my purchases.”

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Posted 6 years ago

“Fantastic well made jewellery. Perfect gifts for my bridal party.”

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Posted 6 years ago

“I bought 2 items from Jon Richards. The box for one item was broken and there was a stone missing from the other.”

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Posted 6 years ago

Thank you for your valued feedback. I am sorry to hear about the damage to your box and item. Please contact our Customer Service team on 0161 946 4371 and we will be happy to get this sorted for you.

Posted 6 years ago

“A 3d view of bling”

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Posted 6 years ago

“the earrings are very pretty but much smaller than they looked on screen. I will keep for myself and purchase something else for my friend's birthday.”

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Posted 6 years ago

Thank you for your comments. Under each of our items under 'Product Details' we have a size guide/dimensions available for you to check before you buy. Any problems feel free to give us a call!

Posted 6 years ago

“I purchased these for my wedding online. The necklace arrived in a plastic bag and the tiara wasn’t even in a box. I have already emailed Customer Services and haven’t had a reply. If you purchase these items in store, you at least get something to keep them in. Bit disappointed”

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Posted 6 years ago

Thank you for your feedback. I believe this has now been dealt with by a member of our Customer Service team. We really value and appreciate your feedback and will pass this onto the relevant departments.

Posted 6 years ago

“Great service beautiful product would highly recommend”

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Posted 6 years ago

“I'm really pleased with the veil I ordered, it came packaged beautifully in a box tied with a ribbon. Wrapped up in tissue paper. Veil is exactly what I wanted and comes with storage and care advice.”

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Posted 6 years ago

“Good quality products”

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Posted 6 years ago

“Excellent Customer service! One of the items I ordered was missing. Called in and got the most helpful service ever! Got it delivered to my place the next day! Superb! Great quality at very affordable price!”

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Posted 6 years ago

“Quickly found what I was looking for,quick delivery, and not excessive packaging, just right, will definitely buy from here again”

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Posted 6 years ago

“Beautiful tiara, made my wedding outfit”

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Posted 6 years ago

“I was unable to get a matching item for my wedding day as was out of stock so I contacted jonrichard who was so very helpful they messaged me to say the item was now back in stock I was so happy that they took time out to so this Via a facbook chat. Item delivered absolutely beautiful. Thank you so much. I have bought all my wedding jewellery items off yourself. :)”

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Posted 6 years ago

“very quick delivery. exactly as described”

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Posted 6 years ago

“Delivery fast”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,952 reviews