www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,796 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a bridal set for my wedding and I loved it quality was good and very dainty. Would certainly recommend”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave a review. We are honoured to have played a part in your big day! Team Jon Richard

Posted 1 month ago

“Purchased bracelet fault on edges of the top of the bracelet as explained on returns form ... received refund receipt by email £22.95 BUT only received into my credit card online account only £18 for item only & delivery charge £4.95 NOT refunded, despite a few emails no response yet !!! Been ~ 3 weeks now and was wishing to purchase a different item but not doing so until above delivery refund of £4.95 actioned !!!”

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Posted 1 month ago

“Perfect product, delivered in a good timescale. Disappointed it arrived scrunched up in a plastic bag”

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Posted 1 month ago

Hi, Thank you for this feedback, this helps us to improve our customer experience in the future. We are glad to hear that you are happy with your product! Team Jon Richard

Posted 1 month ago

“Lovely jewellery. Exactly what I expected.”

Helpful Report

Posted 1 month ago

Hi, Thank you for leaving a review, it does not go unnoticed. We are glad to hear you are happy with your purchase. Team Jon Richard

Posted 1 month ago

“Really happy with my purchase. Delivery was prompt as stated. Great value for money.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review, we are happy to hear you are pleased with your order. Team Jon Richard

Posted 1 month ago

“Good delivery”

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Posted 1 month ago

“Fantastic item very good price and excellent service I love it thank you”

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Posted 1 month ago

“Beautiful classy earrings. Wore for an evening occasion and was surprised to have so many good remarks how nice they looked.”

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Posted 1 month ago

“I had a prompt delivery and the item I purchased was if good value”

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Posted 1 month ago

“Not used as they are a present, but they look lovely.”

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Posted 1 month ago

“I'm very satisfied with the necklace I bought.”

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Posted 1 month ago

“The item said it was made in China and the quality was not great so a £64 item in the sale was sent back . Disappointed that the item wasn't made in this country 😕”

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Posted 1 month ago

“Most products are excellent quality and good value for money. Some of them though do not appear to be close to the description and lack quality which is very sad. Jon Richard products are usually synonymous with good quality products therefore the brand should ensure quality doesn't fall behind the expectations”

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Posted 1 month ago

“I have bought quite a few sets from John Richard the quality is beautiful. I get a lot of comments how lovely it looks. The prices of them is excellent compared with other makes.”

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Posted 1 month ago

“Nice earrings but I was disappointed that I couldn’t add on a gift box. They arrived on something that hangs in a shop, not great for nice silver jewellery either for yourself or a gift.”

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Posted 1 month ago

“Beautiful cross and earring set , my daughter loves it”

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Posted 1 month ago

“Very nice and just the thing for the festive season”

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Posted 1 month ago

“I ordered a necklace and earring set and it is beautiful I’m sure my granddaughter will love it for Christmas the delivery was very quick I will definitely use them again linda”

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Posted 1 month ago

“Fantastic service and good quality”

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Posted 1 month ago

“Very pleased with item .”

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Posted 1 month ago

www.JonRichard.com is rated 4.4 based on 4,796 reviews