www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,951 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was delighted when this item came back into stock as my daughter bought them for her bridesmaids.”

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Posted 6 years ago

“I was delighted with the necklace and ear rings very good quality for the price”

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Posted 6 years ago

“such beautiful pieces of swarovski crystal bracelets and bangles. fab customer service, so helpful and friendly!!”

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Posted 6 years ago

“Very bad, i bought this product on website. i didn't get this item and the money has refunded.”

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Posted 6 years ago

“One item was missing which i reported on answerphone since they dont have a proper customer contact centre. No response or feedback. Still no refund or contact. Why is your after sale care very bad?”

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Posted 6 years ago

“Excellent product and service. BW from Bristol.”

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Posted 6 years ago

“Not great to wear!!!”

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Posted 6 years ago

“love the quality”

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Posted 6 years ago

“Having purchased other items over the years, mainly in stores, we are pleased to say that the standard and service is still first class, thankyou”

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Posted 6 years ago

“very good shop the best i recommend it % stars *****”

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Posted 6 years ago

“Great products, when not on sale i think a little to expensive for me, but when you have big sales you can afford a lot of products”

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Posted 6 years ago

“Beautiful jewellery; superb customer service.”

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Posted 6 years ago

“So pleased I haven’t taken them out lovely”

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Posted 6 years ago

“I could not have asked for better service, in these days of depersonalised ordering it was a superb surprise. Iona made me feel that my purchase meant something and even sent a follow up email to check all was well. Thanks again”

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Posted 6 years ago

“Could of been better as some of the items with thin chains didn't last long.”

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Posted 6 years ago

“5 star purely on customer service. My earrings went AWOL after Hermes claimed to have delivered them, and supplied me with such a blurred photo, there was no telling where they’d delivered them to. Emailed customer services and spoke to Iona who was helpful and understanding, and she sent off another pair straight away which I received the next day. Love the earrings, and a great price too!”

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Posted 6 years ago

“The earing and necklace set were really lovely, and the delivery was really quick. Just a shame that it didn't say they weren't boxed, or give the option of buying a box to go with it.”

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Posted 6 years ago

“bought lovely drop earings. very pleased with purchase and quickd deliverary.”

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Posted 6 years ago

“Beautiful necklace, excellent value for money with prompt delivery 😊”

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Posted 6 years ago

“I m very happy jon richard my bracelet.excellent.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,951 reviews