www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,929 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service and delivery. Sadly had to return one of the items because it didn’t suit my neckline and received refund promptly. Would definitely buy again. Quality is very good.”

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Posted 2 years ago

“Ordering on website was straightforward and the tennis bracelet was delivered within a few days. Unfortunately there was a fault in the bracelet so I am having to return.”

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Posted 2 years ago

Hi, thank you for your review. We are sorry to hear one of your items was faulty - please contact our customer service team at customerservice@jonrichard.com, they will be happy to provide you with a replacement. Thank you, Jon Richard.

Posted 2 years ago

“I was very happy with my purchase”

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Posted 2 years ago

“Always good quality I love.”

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Posted 2 years ago

“Absolutely love the jewellery set I ordered. Bought it to wear for my sons wedding last weekend. Stunning. Fab price too .”

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Posted 2 years ago

“Nice earrings, arrived on time, well packaged - just not quite as colourful as the photo which was a bit disappointing”

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Posted 2 years ago

Hi, thank you for your review. We are sorry to hear that you weren't completely satisfied with your purchase. You can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Beautiful jewellery but needs extender pieces and they don’t fit through link in bracelet so unable to wear Emailed customer service and haven’t had a response”

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Posted 2 years ago

Hi, we are sorry to hear this. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 2 years ago

“Great product, very good value for money. The best choice around only wish I’d found this site earlier.”

www.JonRichard.com 5 star review on 29th April 2022

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Posted 2 years ago

“Have 2 of this necklace, broke one. So pleased that Jon Richard still sells them so, bought another one. Looks nice on and comfortable to wear, also looks more expensive than £5.00. Would definitely recommend.”

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Posted 2 years ago

“Beautiful and elegant, very classy hair vine for longer hair.”

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Posted 2 years ago

“I bought an earring and necklace set in the sale for a Charity Ball, and was pleasantly surprised with the quality of the set. The delivery was on time, and the item was well packaged. I would definitely recommend Jon Richard and will likely buy from them again.”

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Posted 2 years ago

“Purchased for daughter's wedding. Good quality, looking everywhere for something like this x”

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Posted 2 years ago

“Have worn JonRichard earrings for many years and also receive so many compliments regarding their sparkle. Do love them”

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Posted 2 years ago

“Jewellery was perfect for my bridesmaids. Very well made & presented. Service great. Will definitely order again.”

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Posted 2 years ago

“Lovely jewellery and quick delivery, good value for money. Just as described and on photos”

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Posted 2 years ago

“I recently bought two brooches via John Lewis online & when I went into the Southampton store to buy some more I was told they don't sell them instore so I decided to visit Jon Richard website because I liked the 2 that I bought so much I wanted some more. I ended up buying 6 more brooches because they are so pretty. They are lovely colours & designs. My only criticism is that one of the 2 that I bought from John Lewis the pin just slots into the clip, there isn't the bit that swivels round to hold the pin in place & stop it from coming unclasped which meant when I wore it on my jacket I was constantly putting my hand on my jacket to make sure it hadn't come undone & fallen off.”

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Posted 2 years ago

Hi, thank you for your review. We are sorry to hear you were not completely satisfied with your purchase. To return an item purchased from John Lewis, please follow their returns policy in the following link -http://johnlewis.com/customer-services/returns Thank you, Jon Richard

Posted 2 years ago

“Great value for money just love what they sell will be ordering more .”

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Posted 2 years ago

“I found this company to produce high quality jewellery and also respond to any questions in a very timely manner. I would definately buy from them again.”

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Posted 2 years ago

“Gorgeous earrings, for such a cheap price they looked very expensive! Will definitely order again”

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Posted 2 years ago

“Excellent service. Prompt delivery. Well packed. Quality item.”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,929 reviews