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www.JonRichard.com Reviews

4.4 Rating 4,983 Reviews
83 %
of reviewers recommend www.JonRichard.com
4.4
Based on 4,983 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read www.JonRichard.com Reviews
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Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Never sent email for to track order and I missed the order because I never got the email so never got it
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Posted 5 years ago
First you didn’t send a email to say it had been dispatched so I never got my order and had to ask for my money back
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Posted 5 years ago
I received a refund before my items were received - assuming because they were out of stock. If you could help me track down this product I would really like them for my bridesmaids (I already have 3 pairs, just need 1 more) Thank you.
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Posted 5 years ago
i bought 4 days ago and still no confimation email and no order history in my account i do not know how to contact customer service there is no reponse for my complain hello there
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Posted 6 years ago
The earing backs were all to small to fit to existi g earings
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Posted 6 years ago
Received and item that is for my wedding and it was faulty and still waiting for a refund, it’s been nearly 2 weeks !!
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Posted 6 years ago
Ordered a hair accessory for my future daughter in law to wear on her wedding day. It arrived wrapped in bubble wrap and was pushed through the letterbox by the postman. I expected better service from JonRichard. The item cost almost £60.00. If I had bought in a store such as Debenhams, I would have been given the item in a box. Very shoddy service. I am aware it says on your website that boxes not provided, if I had paid £5-10 for something, fair enough. Not what I expected from such a big company, shame on you!!! Also, I had no notification that it would be delivered.
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Posted 6 years ago
Keyring was purchased for 18th birthday present, and has snapped in half after two days of being used with a key attached to the keyring.
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Posted 6 years ago
never got my order, no refund, just a promise it would be looked into, not happy at all, yet another call i have to make to sort this out!!!!!!!!
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Posted 6 years ago
Still not arrived even though ordered on the 21.01.19
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Posted 6 years ago
I ordered my product on 5th January and have still not received it.I have emailed Jon Richard customer services and still have no reply.
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Posted 6 years ago
Very bad, i bought this product on website. i didn't get this item and the money has refunded.
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Posted 6 years ago
One item was missing which i reported on answerphone since they dont have a proper customer contact centre. No response or feedback. Still no refund or contact. Why is your after sale care very bad?
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Posted 6 years ago
Not great to wear!!!
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Posted 6 years ago
Paytm customer care number 6291426691==6291060187// Paytm customer care number 6291426691==6291060187// Paytm customer care number 6291426691==6291060187// Paytm customer care number 6291426691==6291060187// Paytm customer care number 6291426691==6291060187// Paytm customer care number 6291426691==6291060187//
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Posted 6 years ago
when my parcel was delivered it was dumped beside the rubbish bin .because delivery driver was too lazy to put note in door or give it to one of the neighbors.im disgusted with this service.i no apology.i will not be using this service again.im truly disappointed because it was present for someone
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Posted 6 years ago
I saved an item and area manager knew I am coming from three hours away for the necklace that was the last one and she put it out on shelf how disgusting. Totally bad customer services and no phone payments and reserve system.
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Posted 6 years ago
Description didn’t matched the item . Very disappointed
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Posted 6 years ago
The earings I brought broke on the first day
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Posted 6 years ago
Sell faulty products, not shopping here again!!!
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Posted 6 years ago
www.JonRichard.com is rated 4.4 based on 4,983 reviews