www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how www.JonRichard.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cant write a review yet because i still havent received my order....”

Helpful Report

Posted 4 years ago

“I'm so glad I found Jon Richard. There's a huge selection of lovely jewellery & I've made quite a few purchases online. The quality of the jewellery is excellent & I love wearing the pieces I got.”

Helpful Report

Posted 4 years ago

“I am regular purchaser of Jon Richard items and am delighted that I will be able to deal with them directly now that my previous source, Debenhams is closed. Their jewellery is always beautifully designed, super quality and nicely packaged. I highly recommend them.”

Helpful Report

Posted 4 years ago

“Beautiful jewellery products which are fab quality. Quick delivery aswell”

Helpful Report

Posted 4 years ago

“I'm in love with my jewellery!!! They look really elegant, great quality. Amazing designs and beautiful colors. Really fast delivery”

Helpful Report

Posted 4 years ago

“Fast delivery and product is perfect”

Helpful Report

Posted 4 years ago

“The web site is easy to use and the descriptions are clear. The sizes are useful, especially when you are buying gifts. On this occasion I wanted to buy chandelier earrings so size info was essential. The recipient of the gift was very happy with the earrings so the choices available on line were just right. I have purchased through this website before, so that says it all”

www.JonRichard.com 5 star review on 2nd February 2021

Helpful Report

Posted 4 years ago

“Product was exactly as expected, described packaging let’s you down, a cheap plastic bag for a Valentine’s love heart bracelet! A small red box would got 5 stars, presentation is pricleds”

Helpful Report

Posted 4 years ago

Hi, we are sorry you are disappointed. If a product comes with a gift box the image online will include this - unfortunately not all our products come with gift boxes. We have boxes available on our website pricing between £1 and £4. I hope this helps or any future purchases.

Posted 4 years ago

“good value and service perfect *****”

Helpful Report

Posted 4 years ago

“Arrived really quickly and were perfect really pleased with my order”

Helpful Report

Posted 4 years ago

“Really delighted with my purchase. Came in good time as well.”

Helpful Report

Posted 4 years ago

“Dont hesitate to purchase your good's from here the jewellery is beautiful and its great quality,I would defo recommend buying from this website. Delivery efficient also I had a fantastic experience.”

Helpful Report

Posted 4 years ago

“Super fast despatch of items. Beautifully presented and wonderful prices.”

Helpful Report

Posted 4 years ago

“The butterfly was beautiful and looked good on most my girlfriends outfits and she loves it.”

Helpful Report

Posted 4 years ago

“The image in the advertising didn't match what was provided apart from the bracelet pendent. Bracelet its self is made with stretchable plastic which is really thin and surrounded by metal that looks cheap. Dissapointed it was delivered in a self sealed plastic bag wrapped in bubble wrap. No gift box etc. Only paid £22 for bracelet but did expect it to come in some sort of box. Was quick delivery and regularly updated with progress of delivery however the quality of product and presentation has put me off buying anything in the future.”

Helpful Report

Posted 4 years ago

“Exactly what I was looking for and at a great price.”

Helpful Report

Posted 4 years ago

“Lovely necklace and earrings for my friends birthday. Good service and delivery”

Helpful Report

Posted 4 years ago

“Order was placed 2 weeks ago and has still not been received.”

Helpful Report

Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Beautiful earrings.”

Helpful Report

Posted 4 years ago

“Love this set. I’ve bought it for my wedding as our colour is navy and it will be my something blue. Beautiful.”

Helpful Report

Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews