www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,951 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery. Very good value for money”

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Posted 6 years ago

“The items came quickly and seem very good quality.”

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Posted 6 years ago

“The brooch I recently bought was lovely, larger than I expected and arrived beautifully boxed within a day or two. Am very pleased.”

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Posted 6 years ago

“Excellent and fast delivery”

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Posted 6 years ago

“Good communication, delivered quickly, great service.”

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Posted 6 years ago

“The jewellery items were bought as presents. I thought I ordered 2 gift boxes and when I realised my mistake, I called within a few minutes to get another one. I was told I would. Unfortunately I only received one. Then I had to find something to put one in. Hence 3 stars”

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Posted 6 years ago

“I received excellent customer service from Iona who personally dealt with my order that had previously caused me problems when the chain of the necklace arrived tangled when I made my original order for the same product at Debenhams.”

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Posted 6 years ago

“The earings I brought broke on the first day”

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Posted 6 years ago

“Lovely hair clips. Great product.”

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Posted 6 years ago

“Lovely infinity silver necklace purchased for my granddaughter who was delighted. Arrived quickly so no problem with Christmas. Thankyou”

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Posted 6 years ago

“Good service, lovely item. Very pleased with purchase.”

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Posted 6 years ago

“Brilliant product and great delivery”

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Posted 6 years ago

“Very pleased with purchase and service. Will definitely use again.”

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Posted 6 years ago

“Beautiful set but one of my gems fell out on arriving 😔”

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Posted 6 years ago

“Earrings beautiful and well-received as gifts. They arrived promptly and carefully packed, although would have liked the option of gift-wrapping. Got them on sale- a real bargain! Will definitely order from Jon Richard again- thanks guys!”

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Posted 6 years ago

“This is not my name my name is Mrs Bowman”

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Posted 6 years ago

“Love this brooch SO much I now have seven for all the females in my family all ready for Christmas 2019!!”

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Posted 6 years ago

“Ordered for elderly mom's as dexterity not so good with small butterfly ear ring backs.”

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Posted 6 years ago

“Absolutely beautiful brooch very good quality presented in gift box real value for money will be doing more shopping here”

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Posted 6 years ago

“Thank you for the easy ordering and fast delivery . Jewellery was beautiful and my daughter was really happy with them! Will definitely order with you again.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,951 reviews