www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,952 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You create beautiful and stunning jewellery ! Which I absolutely love. I've been buying your jewellery for many years now and I'm continuing doing so. It's just a pity you didn't have the blue earrings 'SIMPLY SILVER STERLING SILVER SQUARE HALO EARRINGS IN BLUE! ' not in store anymore when I asked about them in October. Is it possible to produce them again ? After all they must have been very popular because they were out of stock. Thank you very much and Merry Christmas and a happy new year. Hyatt Maryan”

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Posted 6 years ago

“Lovely item and fast delivery.”

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Posted 6 years ago

“A wonderful collection, so easy to navigate, but difficult to choose just one item! Delivery was quick and the package well wrapped.”

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Posted 6 years ago

“Lovely products at mostly very good prices.”

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Posted 6 years ago

“This is my second order. However I didn’t receive it!!! The one star is because I’ve been trying to reach you through email but there was no reply. Please contact me through fatimaj.alameemi@gmail.com or WhatsApp me through 00971502199112 I made a big order it should be taken more seriously and I should have been treated better than that”

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Posted 6 years ago

“Delivery was good. The jewellery set looks lovely, I hope my daughter likes it as bought it as one of her gifts for christmas.”

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Posted 6 years ago

“Have ordered several of the Christmas Tree Brooches, they are absolutely stunning, excellent value”

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Posted 6 years ago

“The jewellery was really beautiful and eye catching. The boxes were also really pretty and it was all a great price. Will be using this site again.”

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Posted 6 years ago

“Recently purchased a diamanté bracelet and matching choker for my daughter for Christmas,beautiful jewellery, both items were despatched quickly ,my only disappointment was that the choker did not come in a lovely box like the bracelet had I known I would have purchased one, would recommend”

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Posted 6 years ago

“Ordered two pairs of earring, one for my sister and myself. Good quality, easy to order and arrived promptly. The only problem is deciding whose turn it is to wear them when we go out!”

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Posted 6 years ago

“The item of jewellery were simple but very beautiful and packaged nicely I would highly recommend them”

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Posted 6 years ago

“Fast efficient service.”

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Posted 6 years ago

“I ordered a brooch in early November - it didn't arrive. Sent a message to customer service and got a reply very quickly saying that they would send a replacement via tracked courier. This time, it arrived! I'd like to thank Ashleigh from the customer service team for dealing with this so professionally and quickly - it wasn't an expensive item, but it was for a crimbo gift and so I really appreciated the effort that was made. I was impressed by the service. Thanks!”

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Posted 6 years ago

“Haven’t used yet but looks lovely and for the price it was a star buy”

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Posted 6 years ago

“After not recieving my parcel I got in touch with customer service. I would like to take time to say a massive thank you to Iona from customer service who sorted my parcel out for next day delivery. They are for a present for my bridesmaids and I couldn’t be happier. Thank you very much, Iona is a asset to the team could you pass on my thanks to her”

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Posted 6 years ago

“Beautiful brooches to be given as gifts. Quick and efficient service and delivery.”

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Posted 6 years ago

“The earrings arrived the next day and look really expensive. Really pleased with them.”

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Posted 6 years ago

“Delivery was fast and products were stunning that I purchased thank you”

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Posted 6 years ago

“First time I have shopped with Jon Richard and I was very pleased with the service. The brooch was received very quickly and was notified beforehand. Will definitely be shopping again.”

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Posted 6 years ago

“Earrings were a little smaller than expected, but both the earrings and ring were very nice.”

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Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,952 reviews