www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,798 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,798 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely necklace. Arrived very quickly”

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Posted 7 months ago

“Amazing sets of jewellery for yourself and others”

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Posted 7 months ago

“Love these earrings had lots of lovely comments when wearing them.”

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Posted 7 months ago

“Love everything”

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Posted 7 months ago

“I thought the product was a much lower quality than that expected.”

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Posted 7 months ago

Hi there, We are sorry to hear this - If you are not completely satisfied with your purchase you can return your item for a full refund using our free returns service. Kind regards, Jon Richard

Posted 7 months ago

“Was easy to place order on line and it arrived quickly and well packaged. Good price in sale and with discount too! Recipient seemed happy with present.”

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Posted 7 months ago

“Jewellery absolutely beautiful. Arrived very quickly and was package in a beautiful box .”

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Posted 7 months ago

“Beautiful jewellery fantastic selection and excellent value.”

www.JonRichard.com 5 star review on 26th April 2024

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Posted 7 months ago

Thank you for your kind review. We are so pleased you love you matching set. Kind regards, Jon Richard

Posted 7 months ago

“Absolutely gorgeous jewellery and delivered very quickly”

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Posted 7 months ago

Thank you for your kind review. Kind regards, Jon Richard

Posted 7 months ago

“Beautiful Product fast delivery value for money 🌟”

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Posted 7 months ago

Thank you for spending the time to leave us a review. We are pleased you are happy with the service and product :) Kind regards, Jon Richard

Posted 7 months ago

“Very disappointed in my purchase. The chain on necklace was in a knot and impossible to untangle so basically unfit for purpose. Emailed customer services twice and no response. Don’t think I will be using this company again”

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Posted 7 months ago

We're sorry to hear that you didn't receive a response from our customer services team after emailing them twice. We recommend checking your junk/spam folders incase our response has landed there. We hope this has now been rectified. Kind regards, Jon Richard

Posted 7 months ago

“I purchased the silver organic twist necklace and matching earrings for a Birthday gift and they were very beautiful. However, just a little disappointed as it came in plastic bags and not a gift box. I did try to email but no reply”

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Posted 7 months ago

“I bought a 3-piece silver jewellery set for a wedding, what a bargain, and the quality is stunning, I am really happy with them. The delivery was very quick. I will no doubt be buying from Jon Richard again.”

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Posted 7 months ago

We're delighted to know that you are enjoying the 3-piece silver jewellery set you purchased for a wedding. It's fantastic to hear that you found it to be a bargain and that the quality exceeded your expectations. We take pride in offering stunning products that make our customers happy. Kind regards, Jon Richard

Posted 7 months ago

“The despatch email, should have contained tracking information, but didn't. It said to contact you via email if the article hadn't arrived after 5 days which it didn't. I emailed you twice but got no reply. You do not have a phone number to call customer support, hence the poor score There is no live chat or telephone number, amd you ignore emails. You never replied, the bracelet just turned up after about 8 days”

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Posted 7 months ago

“Spent quite a lot on my last order as the prices are so reasonable. I love my little earring packs I got wear them every time I step out the door now. The necklaces I bought are keepers and will be able to wear in years to come I bought the really delicate celestial necklace it’s very dainty but sparkles. Can’t wait to wear it this summer.”

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Posted 7 months ago

Thank you so much for your amazing 5-star rating. We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're delighted to know that you found our prices to be reasonable and that you were able to find some stunning earring packs that you adore. It's fantastic to hear that you wear them every time you step out the door – they must really enhance your style! The fact that you consider the necklaces you bought as keepers and see yourself wearing them for years to come is truly delightful. We hope the delicate celestial necklace adds a touch of sparkle to your summer looks! Once again, thank you for your wonderful review and for choosing Jon Richard. We can't wait to serve you again in the future! Warm regards, The Jon Richard Team

Posted 7 months ago

“A necklace came broken and emailed you about 5 times with no response so will not be ordering again”

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Posted 7 months ago

“Absolutely stunning pair of earings I bought them to wear at my daughters wedding in August,can't wait to wear them .The quality is first class & they look much more expensive than they are I can't praise them enough. thank you Jon Richard for such good quality costume jewellery”

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Posted 7 months ago

“The necklace I bought was beautiful, such good value for money.”

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Posted 7 months ago

“A good variety of well made products of good quality.”

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Posted 7 months ago

“I was extremely disappointed with the service! I had a notice to say there will be a refund but no explanation or communication as to why. I have also not received the refund! I will not be purchasing g from this company again”

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Posted 7 months ago

www.JonRichard.com is rated 4.4 based on 4,798 reviews