www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,955 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,955 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this little bracelet. I bought two of these with the intention of giving one as a gift. Great shame they don’t come in a little box. All details like that would go a long way.”

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Posted 7 years ago

“Received ok but very small i wanted for my sister birthday. But too small so no different sizes to pick from. But very nice if wrists are small so i have had to keep for myself”

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Posted 7 years ago

“This is an xmas gift for my mum, she has had this bracelet before but lost it and was heart broken. I’m sure I will earn countless brownie point on xmas day. Great service, great quality and value for money. Thanks 👍🤗”

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Posted 7 years ago

“Very good value my only grievance is that the items were not boxed”

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Posted 7 years ago

“I was very pleased with the items I purchased. Good quality and received very quickly.”

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Posted 7 years ago

“Exactly as it appeared in photo excellent”

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Posted 7 years ago

“Very happy with all my pearl necklace purchases. Bought 2 of each. Shame 1 set is too small for my big neck, I'll have to get them extended. All arrived promptly. Thank you. Will be buying again.”

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Posted 7 years ago

“Loved the jewellery. However on arrival one of the stones were missing on one of the earings. As I needed these for a works Christmas party it was too late to return so fortunately my hair covered the missing gem. Otherwise they all looked great.”

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Posted 7 years ago

“Happy with the purchase!”

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Posted 7 years ago

“Package came poorly wrapped and earrings where not protected which meant the backs on them had bent and had to bend them back into shape. Not very helpful customer service.”

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Posted 7 years ago

Thank you for your feedback. We are sorry to hear about your recent experience with us. We have noted down your concerns and will be passing them onto the relevant departments.

Posted 7 years ago

“Found it hard to find what I was looking for. When I went back to look at a item again I couldn't find it after 3 evenings of looking. Got so fed up!”

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Posted 7 years ago

Hi Heather, Customer feedback is always appreciated. We are constantly looking to see how we can better the user experience. Could you please tell us what it was you were looking for; maybe we can make some changes to help others navigate the site. Thank you. kind regards Jon Richard Customer Services

Posted 7 years ago

“Swift purchasing and delivery within 48 hours, lovely bracelet.”

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Posted 7 years ago

“Beautiful headpieces for my wedding day .😀”

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Posted 7 years ago

“Impressively fast shipping and stunning fashion jewelry which was even better than pictured.”

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Posted 7 years ago

“Excellent service. Very quick and item well packaged”

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Posted 7 years ago

“Lovely earrings bought for a Xmas present. The only downside is they dont come in a box.”

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Posted 7 years ago

“Good prices”

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Posted 7 years ago

“Bought this for a friend’s birthday and she absolutely loves it”

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Posted 7 years ago

“Happy with the service. I bought earrings, and paid £15. I’m only giving this a 4 though as there was no gift box with it, just came in a plastic bag!! Would expect a gift box when paying £15 for earrings.”

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Posted 7 years ago

“Lovely product, nicely presented and arrived speedily.”

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Posted 7 years ago

www.JonRichard.com is rated 4.4 based on 4,955 reviews