www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,922 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and easy returns if needed. Good quality items at a good price”

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Posted 1 year ago

“Great condition, well packed and came very quickly. Jon Richard never disappoints me.”

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Posted 1 year ago

“Ordered 2 hair slides for a wedding. Very happy with the quality and value. Kept informed of delivery and came on time.”

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Posted 1 year ago

“Good quality and Fast delivery”

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Posted 1 year ago

“I can’t. I haven’t received anything”

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Posted 1 year ago

Hi, thanks for your recent review. We apologise for the recent issue you have experienced. Please contact our customer service team at customerservice@jonrichard.com with your WEB order reference number, we will look into this for you as a matter of urgency. Thank you, Jon Richard

Posted 1 year ago

“ORDERED NECKLACE&EARRING PINK, PERFECT ARRIVED QUICK,PERFECT JUST WHAT I WANTED, WELL DONE JR, ONE VERY HAPPY CUSTOMER, THANK YOU STAY SAFE ALL OF YOU.”

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Posted 1 year ago

“Ordered a bracelet for Mums 97th birthday, didn’t arrive and Post office no help . They contacted Post Office, still no help , so they made sure another bracelet reached me in time . Do kind- the very best sort of custtservive!”

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Posted 1 year ago

“I ordered tree of life silver bracelets and they we're very disappointing as they are so small. They should be advertised as childrens.”

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Posted 1 year ago

Hi, thanks for your recent review. We apologise for the recent issue you have experienced. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We also offer free returns for all UK orders. Our full returns policy can be viewed in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 1 year ago

“The jewellery set is nice for the price, but the bracelet is a lot smaller than I anticipated, more suitable for a child than an adult. As it is a gift I have yet to give it to the recipient but hope they like it.”

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Posted 1 year ago

“Smaller than I thought. Not exactly right colour but will do”

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Posted 1 year ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Our Returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 You can also contact our customer service team at customerservice@jonrichard.com for further assistance with your refund request. Thanks, Jon Richard

Posted 1 year ago

“Absolutely gorgeous!!!”

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Posted 1 year ago

“This website never disappoint. All the items I bought are always perfect with good affordable price. Will always recommend”

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Posted 1 year ago

“The wrong earings were sent out at first. I got tiny hearts. The right info was on the invoice so I have no idea how this happened. However, i e mailed the company and the correct earings were delivered very quickly. Lucky I liked them and have purchased previously. Need to do a proper check on what is being sent out. I put delivery not on time as I had to get the right pair sent out.”

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Posted 1 year ago

“Lovely item and arrived promptly”

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Posted 1 year ago

“Have never used this company before and I am very pleased with what I have received. Speedy delivery, beautiful jewellery. I cannot wait to wear them on my wedding day”

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Posted 1 year ago

“Amazing earrings. Just perfect. Arrived quickly and incredibly good value as were in the sale. Very well packaged. Will buy from you again.”

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Posted 1 year ago

“Very pleased with Jon Richard earrings ...thought they would have been slightly larger than they appeared online .... however, obviously I did not check out thoroughly enough .... but would recommend the company”

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Posted 1 year ago

“as described very pretty”

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Posted 1 year ago

“The delivery time was very fast and the bracelet is of good quality and beautiful, but it is not the dimensions I would have expected and it does not fit me as you can see in the picture attached. It is way too long to fit even making it as short as possible on a girl's wrist, I gave it to my boyfriend and even he is wearing it to the shortest fit and it fits slightly large, while the width of it (5mm) suggests it would be a girl's bracelet, I have other bracelets purchased online and even though they might not be a perfect fit, they still look nice. This one I just cannot wear for comfort reasons. I would have also liked it to be somewhat thicker and heavier, it looks quite fragile and the snake decoration it is made of is barely visible due to its dimensions. Summary: too long, too narrow and too thin, but good quality.”

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Posted 1 year ago

“This jewellery is Stunning I was blown away with it I cannot wait to wear it the quality is excellent it sparkles beautifully the design is so on trend it’s to wear at my daughters wedding I’m so very pleased I bought it. Thankyou.”

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Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,922 reviews