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www.JonRichard.com Reviews

4.4 Rating 4,930 Reviews
83 %
of reviewers recommend www.JonRichard.com
Company Reviews Product Reviews
2,068
 Metrics Info
4.4
Based on 4,930 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read www.JonRichard.com Reviews
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Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Verified Customer
Verified Buyer
“Beautiful tiara, bought for my Daughter To wear at her upcoming wedding. She loves it!”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“I ordered some earrings, which didn't arrive by the suggested delivery date. I emailed Jon Richard to ask for an explanation and was advised that the earrings had been returned and the money had been refunded. I was then advised that the earrings are now out of stock. Very disappointed with the whole customer service experience. I have bought jewellery in the past from Jon Richards in store. Not sure if I will buy online from them again.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Pretty little necklace”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Very nice pearls. I enjoy the look.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“I was really pleased with the bracelet I ordered for a friends birthday - would order from this site again”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“I bought clip on earrings for a wedding. They are perfect, not heavy at all, perfect size and colour and match my outfit.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“I absolutely love these earrings! They’re just what I was looking for, and bigger than I anticipated. I’m very happy they were half price but I don’t think I’d have paid full price. Quick delivery too.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent customer service & high quality jewellery.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very pretty silver bracelet. Very happy with puchase”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Good quality but only negative point is the over the top price for postage to the isle of man just because you don't recognize the isle of man as being in the UK which it obviously is”
Helpful Report
Posted 2 years ago
Ti6ui
Unverified Reviewer
“kukkzu tztrkrt 65u56u”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Great, arrived early and look great. Wife loves them.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“I found the prices good and when I sent an email I got a prompt reply. I asked for no receipt in the package as it was a gift. But I wasnt able to leave a gift message so my friend didn't know who the gift was from!”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Really impressed with the service, easy to order, fast delivery and the product was excellent. I ordered a brooch for my mum for mother's day and the item was beautiful, the packaging was lovely and my mum is really pleased with it 😊”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Beautiful jewellrey for excellent prices. Will definitely be back.”
www.JonRichard.com 5 star review on 6th March 2022
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“The necklace is absolutely lovely - much bigger and classier than it looked in the photo. It was my friend's choice as it was a 70th birthday present and it was sent to her direct as I was away so I only saw it for the first time yesterday. She is thrilled with it and so am I. It was easy to order and pay for online and delivery was timely. Gift wrapping would have been a bonus in this case but no complaints whatsoever.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Loved the quality and the packing.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Bonjour et merci. Ma commande a été deposée à la poste alors que j'avais demandé qu'elle soit deposée à domicile et malheureusement je n'ai pas eu le temps de la récupérer à la poste et il va vous être renvoyé. Comment faire pour qu'on me le renvoie avant que la commande ne vous parvienne. S'il vous plait. Merci”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Beautiful looks great”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Brilliant jewellery at a very good price. Excellent quality. Highly delighted with everything I bought.”
Helpful Report
Posted 2 years ago
www.JonRichard.com is rated 4.4 based on 4,930 reviews
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