www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,929 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very happy with my purchase looks even better than the picture, what a lovely aray of jewelery which makes it very hard to choose from , will definitely use again.”

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Posted 2 years ago

“Gorgeous Cat Brooch for my mum as she is 90 and loves cats. Easy to order, updates on order and delivered quickly. Highly recommend.”

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Posted 2 years ago

“Gorgeous tiara. Sparkly and robust. Super service too thank you”

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Posted 2 years ago

“Nice earrings but a lot smaller than anticipated”

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Posted 2 years ago

Hi, we are sorry to hear you weren't completely satisfied with your purchase. You can return goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Lovely bracelet. Good quality.”

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Posted 2 years ago

“Nice toggle bracelets as gift to lived ones for Vaisakhi.”

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Posted 2 years ago

“Really lovely. Delivered quickly”

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Posted 2 years ago

“A lot smaller than expected. Nice colour and detail. Backs are very large.”

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Posted 2 years ago

Hi, we are sorry to hear you weren't completely satisfied with your purchase. You can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Not happy at all, recieved wrong item and paid for gift box but did not recieve it”

Helpful Report

Posted 2 years ago

Hi, we are very sorry to hear this. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Quality and design are first class. Delivery is quick.and all round everything is brilliant.”

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Posted 2 years ago

“Superb customer service - an item I ordered was not delivered by Royal Mail - I contacted Jon Richards and another item was posted by express delivery and arrived the following day at absolutely no extra cost to me !! Fantastic company and the jewellery was beautiful.”

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Posted 2 years ago

“Lovely product, nice packaging, quick delivery.”

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Posted 2 years ago

“Nice jewellery for the price. Delivered quickly.”

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Posted 2 years ago

“The items are very beautiful, however the quality is not the best. One of the earrings I got had one crystal unattached and the piercing side fell off as soon as I tried them on. I tried repairing them, but no luck.”

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Posted 2 years ago

Hi, we are sorry to hear this. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Ordered a pearl stretch bracelet for my mother's birthday. Was not sure how good it would be, but it was great, just what I wanted and arrived promptly. Very satisfied with my purchase.”

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Posted 2 years ago

“Always good quality”

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Posted 2 years ago

“This is the second review I’ve left as first time I ordered this beautiful bracelet the very next day my money was refunded didn’t say why or even sorry the very next day I asked my daughter to see if she could order it needless to say her money was better then mine as got it it’s so so lovely I got one for my birthday this one is for my friends birthday”

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Posted 2 years ago

“Brought this Bracelet for my friend for her birthday I paid my money then the very next day I had a email saying your money has been refunded no reason for why it had been just that I was so so upset”

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Posted 2 years ago

Hi, we are sorry to hear this. If you have any queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 2 years ago

“Bad things delivered and he represented like this is a good thing”

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Posted 2 years ago

“Lovely jewellery. Really good quality. Thanks 😊”

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Posted 2 years ago

www.JonRichard.com is rated 4.4 based on 4,929 reviews