www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,947 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love jon richards jewelry”

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Posted 4 years ago

“I rarely write reviews, good or bad, but in this case I was pleasantly surprised. The earrings I ordered were exactly what I wanted, were as good as, if not better than, they looked in the pictures. Shipping was efficient. I received them a couple of weeks before I thought I would. Only positives here. I would shop here again.”

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Posted 4 years ago

“Could have come better packaged. Came in a plastic wrapping rather than a box. So it seemed more like market jewellery than a presentable piece.”

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Posted 4 years ago

“I ordered three items from your collection via Debenhams for my friends 60th birthday. The items are beautiful and I have kept all three items. However, I am very disappointed that none of these items arrived in gift boxes- in bubble wrap only. As they are gifts how can I give to my friend wrapped in bubble wrap? In total I spent £ 61 pounds and no presentation boxes? If you are not willing to provide boxes for free then at least give the option to pay for boxes. I am sure if I had not bought on line but in store the items would all have been in gift boxes.”

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Posted 4 years ago

Hi Julie, We are sorry you are disappointed. If a product comes with a gift box the image online will include this - unfortunately not all our products come with gift boxes. We have boxes available on our website pricing between £1 and £4. I hope this has helped.

Posted 4 years ago

“Very excited about all my jewelry purchases from the debenhams store and prices were great A very lovely lady Bibi helped me out with the pearl selections and others. She is exceptionally good, and her service is second to none.”

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Posted 4 years ago

“Ordered chandelier sparkle and pearl earrings. Arrived in time well packaged and absolutely beautiful.”

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Posted 4 years ago

“Fast delivery. Loved the earrings. Great prices too. Very satisfied with my order. Thank you.”

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Posted 4 years ago

“Happy with my purchase. Headpiece is gorgeous and has a lot of detail. Packaged well and came quickly”

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Posted 4 years ago

“My niece loved this necklace.very good service”

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Posted 4 years ago

“Blogger Indian”

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Posted 4 years ago

“Jon Richard have always given me good service and if anything has gone wrong they have always made it as easy as possible to put right. Jimmy”

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Posted 4 years ago

“really glad to have purchased my beautiful bracelet from the Jon Richard range”

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Posted 4 years ago

“www.skdlfs.con skldfslfsfksl alda hhhasjdajk”

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Posted 4 years ago

“My wife misses purchasing JonRichard items from the now few Debenhams stores available. But we have now looked on line and what wonderful items are available. More choices than ever before . Michael Smith”

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Posted 4 years ago

“I am very pleased but brooch is destined to be a fun present for my daughter in law for Christmas. Hope that she will love it too.”

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Posted 4 years ago

“So much more prettier than in the image- bought for a friend so hoping she likes it.”

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Posted 4 years ago

“Fast delivery, would buy again”

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Posted 4 years ago

“Excellent service & delivery 😀 lovely bracelet 😀 will definately use site again. Thankyou 😀”

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Posted 4 years ago

“The earring backing came off on one of earring which I was not happy about.”

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Posted 4 years ago

“Amazing service, brilliant jewellery. Highly recommend.”

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,947 reviews