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www.JonRichard.com Reviews

4.4 Rating 4,929 Reviews
83 %
of reviewers recommend www.JonRichard.com
Company Reviews Product Reviews
2,068
 Metrics Info
4.4
Based on 4,929 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read www.JonRichard.com Reviews
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Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Verified Customer
Verified Buyer
“stunning jewellery as always, never disappointed”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Really pleased with my purchase. Well packaged.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Beautiful bracelet, unfortunately had to return it as way too big.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Items (earrings) were sent in a plastic bag and not at all protected so they arrived damaged. Poor packaging meant the items arrived damaged.”
Helpful Report
Posted 2 years ago
Hi, we are sorry to hear this. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please contact our customer service team at customerservice@jonrichard.com with your order reference. Thank you, Jon Richard
Posted 2 years ago
Verified Customer
Verified Buyer
“Ooooga boooga”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Such beautiful products! And delivery is always prompt!”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Beautiful earrings and good quality. Very prompt delivery too.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“East to use website and earrings are excellent quality”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Heart pin earings snapped on second day”
Helpful Report
Posted 2 years ago
Hi, we are sorry to hear this. We take great care when selecting and packing our items and we hope they reach you in perfect condition, however if they arrived damaged we apologise and ask you follow the below returns procedure. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please contact our customer service team at customerservice@jonrichard.com with your order reference. Thank you, Jon Richard
Posted 2 years ago
Verified Customer
Verified Buyer
“after 1 week the colour started to fade from the bracelet.”
Helpful Report
Posted 2 years ago
Hi, we are sorry to hear this. You can return your goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please contact our customer service team at customerservice@jonrichard.com with your order reference. Thank you, Jon Richard
Posted 2 years ago
Anonymous
Verified Buyer
“Very pleased with necklace.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“As described”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Absolutely great experience every single time- such quality products at amazing and competitive prices.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Lovely jewelry and good prices”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Really like this little elephant.”
www.JonRichard.com 5 star review on 18th June 2022
Helpful Report
Posted 2 years ago
Mrs Julie Gordon
Verified Buyer
“I really love the bracelet. It's very sparkly and I can't to wear it to a wedding I am going to in September.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“My bought it for her friend as a gift. It's good value for money”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Excellent service and very good quality”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Stunning set. Looks a lot more expensive than it is.”
Helpful Report
Posted 2 years ago
Verified Customer
Verified Buyer
“Lovely bracelet. I have had lots of comments on how nice it looks. I would definitely recommend this as a must have.”
Helpful Report
Posted 2 years ago
www.JonRichard.com is rated 4.4 based on 4,929 reviews
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