Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,055 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the jewellery i sets ordered for my bridesmaids.”

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Posted 4 weeks ago

“Earrings are really beautiful and the delivery was very swift! All in all, I am really happy with JonRichard!”

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Posted 4 weeks ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx”

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Posted 4 weeks ago

“Good choice of products on website. Found exactly what I was looking for at the price range I was looking for. Great communication and delivery. Very happy with purchase - thanks.”

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Posted 4 weeks ago

“I always say that in customer service you cant alwsys get it right but what matters most is how you deal with it when it doesnt go to plan... The customer service experience with regard to how you dealt with a faulty item was exemplary. I cannot recommend you highly enough. Thank you.”

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Posted 1 month ago

“I was looking for a pair of clip on earrings for my daughter to try before getting her ears pierced. Found a pair here which was smart looking but relatively inexpensive. My daughter loves them, feels comfortable (I haven't tried them on myself to verify), looks smart and feel sturdy.”

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Posted 1 month ago

“I have bought jewellery in the past from this company and was very pleased with the quality, delivery speed and packaging. More recently their Customer Service has been exceptionally helpful and friendly, replying to my query promptly and efficiently.”

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Posted 1 month ago

“Beautiful jewellery well made and so looking forward to wearing it at my nephews wedding. Prompt delivery.,”

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Posted 1 month ago

“Absolutely gorgeous product. As described, feel sturdier than I expected and for the price. Love them with such quick delivery”

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Posted 1 month ago

“I really like the customer service and support from the team, my item actually came damaged and I informed the customer service team and they were really helpful and even insisted to add £5 credit to my account! By far the best sellers I have purchased anything from.”

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Posted 1 month ago

“I used this website first time to buy a gift for my mum. It was a good experience the prices are good and delivery was promt.”

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Posted 1 month ago

“Arrived on time, reasonable quality for the price”

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Posted 1 month ago

“Quick service. Lovely designs and good returns policy”

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Posted 1 month ago

“lovely and verified Retailer”

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Posted 1 month ago

“Very happy with all items Recommended”

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Posted 1 month ago

“Really lovely silver set for a birthday present, looks expensive and packaged nicely. Fast delivery will definitely use you guys again”

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Posted 1 month ago

“Great company. Great service!”

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Posted 1 month ago

“First impressions: Overall, a really great shopping experience. I ordered a matching necklace (MOOD Gold Black Facet Statement Necklace) to a bracelet just purchased from John Lewis. I explained this set was to wear at my brothers funeral. I gave Jon Richard only two working days to take my order, despatch it and deliver it on time THEY DID THIS WITH APLOMB! I was very impressed with the empathy shown to me and the first order discount offered. The way the company operate is very impressive. I will definitely be placing further orders. Thank you and well done!”

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Posted 1 month ago

“Easy to use and navigate”

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Posted 1 month ago

“Very good quality and description as per the photo online. Will be recommending friends. Love what I got for the price.”

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Posted 1 month ago

Jon Richard is rated 4.4 based on 5,055 reviews