www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,796 Reviews

84 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful early Christmas present for me , and it was exactly as it looked. Lovely box and packaging”

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Posted 1 month ago

“The jewellery I ordered from you is lovely, it looks very expensive although it isn’t. I bought it all to wear at my son’s wedding next year . I would definitely recommend your jewellery to everyone and I would certainly buy more off of you.”

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Posted 1 month ago

“Very pretty brooches.”

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Posted 1 month ago

“I bought some earrings and a necklace to wear for my daughters wedding, they were stunning and I received lots of compliments. Delivery was fast and the website easy to navigate.”

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Posted 1 month ago

“Disappointing quality, for the price the bangle was so incredibly light. Would've expected some weight to it. Obviously hollow inside”

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Posted 1 month ago

“The earrings I ordered are lovely, such good value for money as well as quick delivery.”

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Posted 1 month ago

“I really liked it, worth it to spend .”

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Posted 1 month ago

“Thank you so much for my excellent quality hair accessory for my wedding day. I really did feel like a princess.”

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Posted 1 month ago

“Really pleased with my purchase, arrived quickly, I'm sure the brooch will be appreciated.”

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Posted 1 month ago

“Arrived broken contacted customer service straight away to advise don’t have access to a printer to do a return label and I’m still waiting for a reply / refund over a week ago”

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Posted 1 month ago

“Quality jewelry at good price, arrived quickly and beautifully packaged. Highly recommend.”

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Posted 1 month ago

“Beautiful quality and designed necklace x so love the way it makes me feel when I wear it. Thank you for the customer service and great packaging . Ideal for bridal and occasion presents.”

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Posted 1 month ago

“Good value for money. Love them all. Sincerely, Wendy”

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Posted 1 month ago

Hi Wendy, Thank you for taking the time to leave a review! We're so glad to hear you are happy with your products. Thank you, Team Jon Richard

Posted 1 month ago

“Beautiful earring at an amazing price . Promt delivery . Delighted”

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Posted 1 month ago

Hi, Thank you for taking the time to leave a review, we're glad to hear you're happy with your purchase. Team Jon Richard

Posted 1 month ago

“Although the bracelet was very pretty I was so disappointed in the presentation, this was a special present and certainly wasn’t cheap and just arrived in a pouch and bubble wrap, no box, no description of the stones, a big let down sadly!”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear that you were disappointed with your bracelet, some of our products are boxed and some are not. However, this feedback is very useful and helps us to understand how we can improve customer experience in the future. Thank you again, Team Jon Richard

Posted 1 month ago

“I find jon Richard earrings very good quality at a good price and delivery is superb thank you”

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Posted 1 month ago

Hi, Thank you for shopping with us and taking the time to leave a review! We're so glad to hear that you are happy with your earrings. Team Jon Richard

Posted 1 month ago

“I ordered a silver Labradorite ring which is perfect I know my size already as I have a few rings with Jon Richard so I'm not disappointed. Great quality another treasure for me.”

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Posted 1 month ago

Hi, We are so happy to hear that you are enjoying your new Silver ring from us. Thank you for being a returning customer and for taking the time to leave a review. Team Jon Richard

Posted 1 month ago

“I love my silver cuff bracelet well made I highly recommended it”

Helpful Report

Posted 1 month ago

Hi, Thank you for leaving a review, it does not go unnoticed! We are so glad to hear that you are happy with your Silver cuff. Team Jon Richard

Posted 1 month ago

“An excellent web site. Easy to use. Good service.”

Helpful Report

Posted 1 month ago

Hi, We are so happy to hear that you had a great experience using our website! Thank you for taking the time to leave a review. Team Jon Richard

Posted 1 month ago

“Didn’t arrive. Royal Mail said it had been delivered and it hadn’t. Too much hassle to try to claim”

Helpful Report

Posted 1 month ago

Hi, We are sorry to hear that you have had trouble receiving your parcel. We recommend contacting our customer service team at customerservice@jonrichard.com. This way we can help provide a solution if the parcel has been lost. Thank you, Team Jon Richard

Posted 1 month ago

www.JonRichard.com is rated 4.4 based on 4,796 reviews