www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,921 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasn’t impressed with this piece of earrings as the jewellery is not flat and they stick out as if they are bent”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund. We also offer free returns for all UK orders. Our full returns policy can be found in the following link - https://www.jonrichard.com/returns-policy-i5 Thank you, Jon Richard

Posted 1 year ago

“What a great service. I ordered 24 inch Pearl necklace, unfortunately, they sent out a 16 inch Pearl necklace. I emailed to let them know and straight away they sent out the correct size and I received it the next day.”

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Posted 1 year ago

“Lovely meal and quick service”

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Posted 1 year ago

“They are absolutely stunning just the necklace are too short”

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Posted 1 year ago

“Very pleased with my purchase, delivery was very quick.”

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Posted 1 year ago

“Lovely brooch so pretty, definitely recommend this site, will be buying again off here .”

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Posted 1 year ago

“Gorgeous well made exactly as described very happy with purchase”

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Posted 1 year ago

“I have bought quite a few items from Jon Richard and always found them to be of good quality and fairly priced”

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Posted 1 year ago

“I did not buy the jewellery for myself but have started xmas shopping for the females in my family. I love the sale of Jon Richard, the site is so easy to navigate, kept informed of delivery etc. Would certainly recommend a look.”

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Posted 1 year ago

“Lovely items i recieved and postage as quick .thankyou again .”

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Posted 1 year ago

“Stunning, my 16yr daughter wore this set for prom last night and she absolutely loved it.”

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Posted 1 year ago

“Lovely ring set, really pleased, quick delivery and good value, will order from Jon Richard again”

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Posted 1 year ago

“Whilst I appreciate a great deal, speedy delivery and seamless online experience- I was quite disappointed with the earrings I purchased, one pair were extremely heavy. And the other pair look like they were both created for the same side of the head (left / right) and look pretty silly on (almost like you’ve worn them the wrong way round).”

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Posted 1 year ago

“When I first saw this item I was so happy with the quality, they looked beautiful on , but please don’t put the tags on the clasp as it came off and I had too fix it , as the tiny piece of cotton get caught and are had to get out . Could have been a five”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We're sorry for the recent issue you experienced - we will feedback this information to the relevant teams to investigate accordingly. Thank you, Jon Richard

Posted 1 year ago

“Loved my jewellery. Perfect colour match for my wedding outfit Thank you”

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Posted 1 year ago

“Ordered on the 14th June, with estimated delivery by the 23rd June (still waiting) - Ordered items to wear on my daughters wedding day on the lst July (hopefully postman brings them tomorrow)”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your recent order experience - please contact our customer service team at customerservice@jonrichard.com, one of our team members will be in touch as soon as possible with an update on your order status. Thank you, Jon Richard

Posted 1 year ago

“Good quality products at competitive prices”

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Posted 1 year ago

“Beautiful earrings, bought for my daughter to wear on her wedding day in August. She loves them !”

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Posted 1 year ago

“Items arrived in good time however the sterling silver earrings i bought arrived with some rust/tarnishing and look like quite bad quality. They already look very worn which for the price mark doesnt seem great. Wont be buying again.”

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Posted 1 year ago

“The gift was perfect for my daughter and she loved it.”

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Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,921 reviews