www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,949 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought many necklaces, earrings and bracelets. Disappointed that none of them came in a box or gift bag. The boxes are sold and the prices are very expensive.”

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Posted 5 years ago

“The brooch arrived very quickly I am very pleased with it many thanks”

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Posted 5 years ago

“Delighted with this purchase - looks great. Was surprised that the items didn't come boxed, but still superb value for money”

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Posted 5 years ago

“The bracelet was bought for a birthday gift and she loved it”

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Posted 5 years ago

“Fantastic customer service. I had a problem with delivery I’ve contacted Jon Richard customer service via email. I’ve received very quick response and I was offered replacement straight away. I received the delivery next day. The bracelet I’ve ordered is amazing. It came in the beautiful box. Thank you very much”

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Posted 5 years ago

“Lovely wee brooch exactly what I needed & good price & delivered on time!”

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Posted 5 years ago

“I love Jon Richard jewellery. Good quality fashion jewellery which lasts well.”

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Posted 5 years ago

“My hair clip arrived really quickly.. I was very happy it looks lovely and shall be ordering more for my bridesmaids”

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Posted 5 years ago

“Ring was beautiful but to small had to return”

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Posted 5 years ago

“Super fast delivery. Next day.”

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Posted 5 years ago

“Faster delivery than indicated when I placed my order, very pleased. My only negative is that the items i bought were half price 3 days after I bought them!”

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Posted 5 years ago

“Absolutely love this ring and it Looks just how it is described it’s perfect. The delivery was very quick. I have my eye on something else now!”

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Posted 5 years ago

“Paid money up front plus extra for next day delivery to have this beautiful jewellery to wear for my nephew’s wedding day but it was ‘lost‘ in transit even though I tracked my order and it said it was delivered! Very disappointed, felt let down and disheartened even though I was given a full refund!”

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Posted 5 years ago

“Beautiful earrings for my wedding fast delivery and lovely package. Also bought brooches as gifts beautiful too xx”

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Posted 5 years ago

“Bracelet broken after first use!”

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Posted 5 years ago

“Arrived promptly, good quality jewellery”

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Posted 5 years ago

“So initially I ordered two rings through the Debenhams website and both were sent out in the wrong size. Couldn’t do an exchange as they don’t have the size I want. So had to refund and reorder. This time I decided to reorder directly with Jon Richard which was on the 22/09/2019 and now it’s 6/10/2019 and I still haven’t received anything!”

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Posted 5 years ago

“Good service, lovely jewellery”

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Posted 5 years ago

“Lovely pretty earrings. I don't want huge, heavy ones as I don't want my ears lobes to droop later on in life. These were just perfect. Now perhaps some light very dainty dangle earrings....yes?”

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Posted 5 years ago

“Beautiful necklace arrived very quickly.”

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Posted 5 years ago

www.JonRichard.com is rated 4.4 based on 4,949 reviews