www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,952 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The jewellery whilst being a great quality and affordable, has many different styles classic for sophisticated look, costume jewellery for making a statement, Jon Richard's jewellery is perfect for dressing up outfits for work or going out. The service is good and delivery is quick. Thank you.”

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Posted 6 years ago

“I had express delivery and didn’t come when I expected it to and when it did arrive the gift box was all bent meaning I couldn’t really use it”

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Posted 6 years ago

Hi Ella. Thank you for your comments. I believe this has been resolved with our Customer Service Team. Should you have any issues/queries with future purchases we are always happy to assist!

Posted 6 years ago

“Gorgeous necklace. Fast service too. I’ll certanly be ordering again”

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Posted 6 years ago

“Beautiful jewellery. Quick delivery. Great prices. Very pleased indeed!”

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Posted 6 years ago

“Wonderful product, great offer for first time buyers plus FREE delivery. Saved myself money compared to another brand that sold the same item. Very satisfied customer”

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Posted 6 years ago

“I bought my bridesmaids a jewellery set to wear on the day of my wedding and they are beautiful and was an amazing price! Packaged lovely and delivered quickly. Very happy! Will be shopping for my bridal jewellery also :)”

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Posted 6 years ago

“The item I bought it is really nice, better than what I saw in pictures.”

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Posted 6 years ago

“Lovely earrings to match the necklace”

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Posted 6 years ago

“I really wanted this ring but struggled to get it in Debenhams and the website didnt provide a link to choose a size.I approached John Richards and their customer service was excellent.I got the size I needed and all my eeds were met.”

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Posted 6 years ago

“I bought a beautiful bracelet and hair vine for my wedding. Great value and arrived really quickly – Thank you!”

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Posted 6 years ago

“The jewellery was not as the picture and expectation was a pink set but were a creamy white,they were to be worn with a pink bridesmaid dress. It was ordered late in the day so no time to change it. Did speak to customer service who were polite but denied that they were supposed to be pink although the invoice stated pink.”

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Posted 6 years ago

“I wore this beautiful accessory for my wedding with a Grecian style gown, and it looked stunning. Waiting on my photos, and will post a photo later. A lovely, lovely accessory.”

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Posted 6 years ago

“I ordered a bracelet for a present, which arrived broken. I had to go out and buy a different gift.”

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Posted 6 years ago

Hi, I am sorry to hear that your items arrived in this condition. Please contact our Customer Service team should you require assistance with a return/exchange.

Posted 6 years ago

“Purchased as a gift. Very pretty and delicate. Recipient was very happy.”

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Posted 6 years ago

“The jewellery l purchase is for my daughter who is getting married on 22nd of July,she really likes it,l ordered it within a week it came ,when l have photo l will share with you.l would definitely recommend”

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Posted 6 years ago

“Very happy with my purchase it was exactly what I wanted and postage was quick”

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Posted 6 years ago

“Both rings I ordered were lovely and fitted. One of the rings lost a stone.customer service were great and I received a replacement quickly.”

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Posted 6 years ago

“Am happy with my order. I will like to order more”

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Posted 6 years ago

“It broke almost immediately!”

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Posted 6 years ago

Hi Charlotte. Thank you for your feedback. Please contact our Customer Service Team on 0161 946 4371 so we can get this sorted for you. Lines are open Mon-Fri, 9am-4pm.

Posted 6 years ago

“The products I ordered were all of good standard and quality, delivery good very pleased”

Helpful Report

Posted 6 years ago

www.JonRichard.com is rated 4.4 based on 4,952 reviews