www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 4,921 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 16th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewelry, great quality and really fast delivery, very pleased!”

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Posted 1 year ago

“Beautiful wide sparkly bracelet, well made, nicely packed, perfect!”

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Posted 1 year ago

“So happy with all 4 of the jewellery sets for myself and my three bridesmaids can’t wait to see everyone in them. Standard Delivery was only a few days as well”

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Posted 1 year ago

“I was amazed at how quickly the item was dispatched. Bought the jewellery for my granddaughter to wear at her prom and she loves it.”

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Posted 1 year ago

“Lovely necklace great quality and good value”

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Posted 1 year ago

“I was extremely happy with my purchase and would definitely recommend JonRichard.”

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Posted 1 year ago

“Easy to order online. Beautiful quality and great sale price. Arrived quickly.”

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Posted 1 year ago

“Excellent service, delivery etc. however, even tho I measured off their guidelines the item was far smaller than I expected and I had to return it. 🤨”

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Posted 1 year ago

Hi, thank you for your recent review. We're sorry to hear you weren't completely satisfied with your recent purchase. We welcome all feedback from our customers - if you are able to send further details to customerservice@jonrichard.com we will investigate this issue accordingly. Thank you, Jon Richard

Posted 1 year ago

“Very satisfied with lovely products as usual.”

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Posted 1 year ago

“Very happy with the prompt delivery and nice jewellery”

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Posted 1 year ago

“Quick delivery. V good customer service. Will purchase again and recommend”

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Posted 1 year ago

“I got a pair of silver rectangular earrings. Looks so lovely. Very pleased with my purchase.”

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Posted 1 year ago

“Very quick delivery and my mother loved her earrings. The loss of 2 stars is for the follow up from customer services where I emailed a request and never got any response.”

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Posted 1 year ago

Hi, thanks for your recent review. We are sorry to hear of the recent issue you experienced, our customer service team at customerservice@jonrichard.com have been notified and will follow up on the request as soon as possible. Thank you, Jon Richard

Posted 1 year ago

“Beautiful bracelet as described. Efficient service. Would definitely recommend and order again”

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Posted 1 year ago

“I’m normally very pleased with items from here however this recent necklace was a shame. The clasp seems to have been damaged or not correct, lost this the first time I wore it… I’m sure careful with clasps.. it fell off in the sink first time, I re did it up and double checked… it was lost about 30 minutes later.. it was for my birthday… a shame. I will re order as it looked nice.. I hope someone will help me with this.”

Helpful Report

Posted 1 year ago

Hi, thank you for your recent review. We're sorry to hear about the recent issue you experienced; if you find a defect or damage within 30 days, contact our Customer Care Team as soon as possible at customerservice@jonrichard.com with your WEB order number to hand. Thank you, Jon Richard

Posted 1 year ago

“Paid for quick delivery and everything was received on time. Well Packed. Will definitely use again.”

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Posted 1 year ago

“Earrings, ordered arrived promptly.”

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Posted 1 year ago

“Was really delighted with my purchase great quality and loved the pricr”

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Posted 1 year ago

“Was really impressed with the ease of ordering, updates and speedy delivery. I am thrilled with the earrings too they are exactly what I was looking for to wear for my wedding”

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Posted 1 year ago

“Very easy to use and easy returns if needed. Good quality items at a good price”

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Posted 1 year ago

www.JonRichard.com is rated 4.4 based on 4,921 reviews