www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,948 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 9th February 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2gud customer care number 9641001651//8101608172//real raygsvss”

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Posted 4 years ago

“delivery rip off never arrived as promised”

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Posted 4 years ago

“the website is super easy to use”

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Posted 4 years ago

“Excellent customer service. Notifications from Order to delivery.”

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Posted 4 years ago

“Iam happy I win”

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Posted 4 years ago

“Cannot praise this company enough. I ordered some jewellery to wear for a wedding, the parcel arrrived on the Thursday before the wedding & unfortunately there was an item missing. After speaking to customer service who were so helpful, they sent me a replacement necklace on an express delivery which I received the following morning. Would highly recommend this company for its easy transaction, it’s fast delivery & it’s wonderful customer service. 5* & THANK YOU 😃”

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Posted 4 years ago

“My neckless is beautiful but not impressed with the quality I was taking it off the other day and it completely snapped in my hand I have managed to nip the link back together for now but it shouldnt do this I've had it only 1 week. I messaged customer services about this who asked me to send a picture but I have nipped it back together now so pointless sending a picture as it looks whole again. But it keeps snapping now and again when taking on and off would expect more for a £60 necklace its disappointing”

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Posted 4 years ago

“Excellent, quick service. Very affordable prices”

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Posted 4 years ago

“Have a few bracelets from Jon Richard,all of which I`m very happy with,affordable prices and delivery is quick,I will keep shopping,thank you.”

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Posted 4 years ago

“Fast speedy service”

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Posted 4 years ago

“Arrived quick and lovely presentation box”

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Posted 4 years ago

“Lovely necklace I have had lots of friends admire it.”

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Posted 4 years ago

“Stunning hair piece and not to heavy, beautiful necklace and earring set, nicer than the picture also came day after ordering even with standard delivery would definitely use jon Richards again”

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Posted 4 years ago

“Absolutely stunning Jewellery and at a great price, a bit sad that my necklace was broken in the post and they have now sold out so can't replace it, ordered for my wedding!”

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Posted 5 years ago

“A great service from ordering to delivery. Items were well packaged and perfect for the event I purchased them for. They are a nice size and quality. Thank you.”

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Posted 5 years ago

“Diamond came out of that neckless wasnt happy”

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Posted 5 years ago

“Had this pair of earrings but lost one, so I searched the net and found it on JonRichard £4 cheaper. I simply love it. So elegant.... thank you JonRichard for the speedy delivery.”

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Posted 5 years ago

“I had an issue with delivery I provided evidence & Jon Richard sent out a replacement very quick. Very happy with their customer service and speedy responses! Although maybe they should consider another shipping company as Hermes is not the best.”

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Posted 5 years ago

“Looks really delicate and beautiful. They look premium more expensive then they actually are”

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Posted 5 years ago

“Was really pleased with my purchase of a necklace, which was a present for my daughter and she loved it, didn't take long for delivery, and would highly recommend Jon Richard will definitely be purchasing again”

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Posted 5 years ago

www.JonRichard.com is rated 4.4 based on 4,948 reviews