www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,980 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 4th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved the necklace but disappointed that it wasn't in a gift box like the matching earrings I purchased from Debenhams. Especially as it was full price and not in the sale.”

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Posted 3 years ago

“Lovely big selection of costume jewellery Great sale offers Difficult to contact customer services if needed. No access via phone Email is timely Live chat unavailable”

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Posted 3 years ago

“Would recommend Jon Richard jewellery.”

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Posted 3 years ago

“We ordered earring and a necklace which weren’t suitable but they were returned and refunded very swiftly excellent service”

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Posted 3 years ago

“I was very pleased with my ear rings they came very quickly and were very well packaged.”

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Posted 3 years ago

“Very pretty bracelet beads are very delicate”

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Posted 3 years ago

“This is a pretty bracelet. The reason for giving it 4 stars is that it is a lot thinner in the flesh than it is in the picture. I bought a similar one a couple of years ago which was far more substantial, but about the same price.”

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Posted 3 years ago

“I bought a birthday gift which was lovely.”

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Posted 3 years ago

“Nice quality jewellery, perfect for my wedding, however they arrive in little plastic bags, really should be presented better.”

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Posted 3 years ago

“I bought the set: necklace, bracelet and earrings for my wedding day. They were absolutely beautiful and delivered on great time. Only reason not 5 star, is the fact the pin on the earrings are not sturdy and bend. This didn’t effect the look of the earrings from the front.”

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Posted 3 years ago

“I was looking for some earrings for my wedding but in a specific colour. After searching for a while I found this website and the perfect pair. The definitely finished of my look on the day. Thank you.”

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Posted 3 years ago

“The Jewellery is always nice but I think all orders should come boxed free of charge. The gift boxes are overpriced for what they are and don’t seem to come in any range of sizes either.”

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Posted 3 years ago

“I bought this as a birthday present. It looks very elegant and classy. I just wish the box it came in had Jon Richard engraved on it or something. The box was dark blue and velvet which was nice, however when you go to open it you don't know which side it opens, so a label on the top would look and and also help indicate which side it opens. Overall can't fault the product :)”

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Posted 3 years ago

“Bought for granddaughters birthday I think its nice. Hopefully she'll like it too. Good service”

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Posted 3 years ago

“One of the earrings to a set was broken”

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Posted 3 years ago

“It was a gift, so don't know yet”

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Posted 3 years ago

“Very good service will use this company again”

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Posted 3 years ago

“I am very satisfied with Jon Richard artificial jewellery products. They are produced with a simple but elegant design. I would have given 5 star but with everything there is a little room for improvement.”

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Posted 4 years ago

“Looks lovely, just a shame it didnt come in a box.”

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Posted 4 years ago

“I always by Jon Richard clip earrings I ordered three pairs but one arrived with broken clip I looked on website for a contact telephone number but nowhere to be found I will be sending earrings back tomorrow so I only hope there customer service is good so it is hard to rate at the moment so that’s why only 4 ⭐️”

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Posted 4 years ago

www.JonRichard.com is rated 4.4 based on 4,980 reviews