www.JonRichard.com Reviews

Name: www.JonRichard.com
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 4,980 Reviews

83 %

of reviewers recommend www.JonRichard.com

4.4

Based on 4,980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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www.JonRichard.com 5 star review on 4th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love jewellery and good price aswell”

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Posted 2 months ago

“Excellent service thank you.”

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Posted 2 months ago

“Bought this bracelet as a gift for Christmas. Well packaged fast delivery I’m sure the recipient will love it”

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Posted 2 months ago

“Brooch arrived perfect condition in a nice box many thanks ,”

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Posted 2 months ago

“The service is always brilliant and they have such good quality inexpensive jewellery.”

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Posted 2 months ago

“Exactly what I ordered and delivered quickly. Quality is very nice too. Bought every woman in our family a little set for Christmas 🎄”

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Posted 3 months ago

“Ordered an item as a gift. More than a week later received email saying it was unavailable and refund issued. Suggests poor system.”

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Posted 3 months ago

“Had an email to say my item had been dispatched then another to say my refund had been processed… No reason given! Very disappointing”

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Posted 3 months ago

“Gorgeous necklace and earring set very pretty perfect for my mum”

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Posted 3 months ago

“Still waiting for my necklace to be delivered. Ordered more than 2 weeks ago!”

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Posted 3 months ago

“Terrible service, I purchased two items for Christmas, last update sent was that the order was being processed then heard nothing. 3 weeks later still nothing so after chasing this up several times by email was told the items must be lost in transit and are now out of stock!! I doubt they were even posted as I didn’t get a dispatch notification. I can’t find the items in stock anywhere else so there will be a very disappointed child on Christmas Day. Would never use this site again, my advice, buy elsewhere!!”

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Posted 3 months ago

“Lovely, blingy & apprpriate”

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Posted 3 months ago

“I’ve emailed their customer service team but have not received any response back”

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Posted 3 months ago

“One of the few places I can buy clip on earrings. I now have three more pairs all of which look every bit as good as they are shown online and even before any discount applied represent really good value for money. I shall definitely look at Jon Richard site first next time I'm looking for clip ons.”

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Posted 3 months ago

“Disappointed with the quality of the jewellery and the boxes they are in.”

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Posted 3 months ago

“So lovely products of extremely good quality and very pretty looks. They are perfect gifts for my dear younger nieces and friends and I am absolutely loving to give these gift. Also, I think reasonably priced👌👌👌👌”

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Posted 3 months ago

“Bought for my sister as a gift at my wedding. Really beautiful”

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Posted 3 months ago

“First order, had an email saying dispatched item then the next day a refund email because they were out of stock. I Emailed to confirm which was the correct email I had received and had absolutely no response.”

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Posted 3 months ago

“Ordered 2 bracelets, wow they are beautiful. Cannot comment re longevity but I know the recipients will be so so pleased to receive this gorgeous piece of jewellery. Only problem I was very heavy handed opening one box, maybe they may look kindly and send a replacement…..”

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Posted 3 months ago

“Love the set”

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Posted 3 months ago

www.JonRichard.com is rated 4.4 based on 4,980 reviews